Customer Ratings & Reviews

I bought the coverage for my open box TV. I haven't had to use it, but I suppose the peace of mind is worth the price.

With risk of burn in, it is always a great idea for protection with these pricey OLED TVs

Quality and price is amazing, will always do business with Best Buy, looking forward for a desk top computer system for December time frame.

Great plan for new TV. The price is good for 5 years.

Awesome purchase Every time! Through all the years of my electronics purchases, I've never been dissatisfied with Geek Squad. Thank you

I had one year left on this extended warranty which really paid off about a year ago when I returned to my summer and found my 75" Panasonic dead. The first technician who showed up was less than friendly, though in all fairness, did a good job of the initial installation, when I got my regular Geek Squad tech out to finish the job, everything worked out beautifully.

The sales rep highly recommended adding this package to my purchase.

1st TV was faulty. Got new one shipped out and no problems with 2nd unit

Definitely worth getting for any tv no matter where you buy it

The mounting of the TV went smooth. Technicians were on time and cleaned up their area after mounting the TV

I was happy with Insignia 50" bought two, one went down a year later, glad I purchased a warranty! I would purchase purchase again only with warranty. I purchased two 50" Samsung's that lasted 2 and 3 years that didn't have warranty. I have a 48" Panasonic Plasma from 2008 that's still strong. I have family and friends that own Insignia for years with no issues. Bottom line, luck of the draw, buy a warranty!

If you are buying something that is electronic, you will want this for the peace of mind. I have this on all my PC's, peripherals and TV's. I have had numerous issues resolved by bringing a PC into the store and I have had an in home visit for a large printer issue. Good people, they know what they are doing and the price is right.. do this, you wont regret it.

Several times in recent weeks when I purchased my merchandise I make sure I get the geek squad I've been with Best buy for over 13 years and geek squad does a excellent job when it comes down to taking care of customers merchandise so if you don't have that warranty make sure you get that warranty because geek squad will take care of you

So worth the cost! These guys are true professionals. No way I could have set my TV up without them. Super knowledge about product and what was needed to get the most out of it. Kind, courteous, respectful and extremely patient. Incredible customer service!

My last TV died in about 4 years, I am relieved to have the protection plan. The Geek squad was very helpful in trying fix the TV.

I have had Geek Squad protection since I bought my computer and laptop. I have put it to great use. All I have to do is call the number and someone is there to help me. When I had a hardware problem I was told to take the computer to the store. The Geek Squad fixed that problem also and because I had the contract there was no charge. Since I am an older senior citizen I do not have the know how to fix the more complicated problems. Just call the Geek Squad is my motto. They are always there and will help you out, and with a smile.

I haven’t used the geek squad yet but once I have a problem with the tv they will be the first to know

Wonderful technician. He explained everything he was doing and made sure I understood everything. Very impressed with service. On time and very helpful.

Seems like it was a smart move to purchase an additional warranty at a reasonable price.

I haven’t needed to use it this product but I am confident due to past experience that if I do there will be no problem.