Customer Ratings & Reviews

Can’t really say much but I do know they honor their service and they do get things fixed. If they don’t they will replace a new item so I can say the service is.

I have not had to use the geek squad so I really can’t give an accurate review. But it is nice to know they are there if I have any problems with my Toshiba tv.

I love Best Buy, they have the best insurance policy for their products!

Great website to order from and had no issues buying or picking up. Also have had no issues setting up myself.

I had one year left on this extended warranty which really paid off about a year ago when I returned to my summer and found my 75" Panasonic dead. The first technician who showed up was less than friendly, though in all fairness, did a good job of the initial installation, when I got my regular Geek Squad tech out to finish the job, everything worked out beautifully.

we have not had to call them yet. We did on a previous device and they fixed it promptly at no cost

I haven't needed to contact the geek squad yet, but having the coverage at a very good price is comforting.

Gives peace of mind on a major TV investment and has always been super easy to work with.

Helps you feel safe with lots of help and options for returning/exchanging items.

When getting a new TV definitely get their geek squad protection. They come to you if there’s any problems.

The protection that this plan covers is needed in my opinion with unforseen technical issues that may arise later. All electronic purchases such as TVs should have a plan that exceeds the standard warranty as you're adding an extra blanket of security on your investment. This is one of the reasons that I primarily opt to purchase from Best Buy for my television purchases due to the affordable plans that you're able to add. Great value for sure.

We have very destructive cats in the house, so it's probably a good investment to have a coverage.

If you are buying something that is electronic, you will want this for the peace of mind. I have this on all my PC's, peripherals and TV's. I have had numerous issues resolved by bringing a PC into the store and I have had an in home visit for a large printer issue. Good people, they know what they are doing and the price is right.. do this, you wont regret it.

That was great and I love the way they treated customers

The agents took care of my apple care replacement thanks

It’s best to have protection on the things you buy because you never know what can happen to the things that cost a lot! I love this protection very much and it has helped me a lot aswell

I bought this to extend the warranty on my TCL TV, I wasn't too familiar with the brand so I didn't know what to expect. So far, the TV has been great so I haven't needed to use this. For me, it was worth the money for a little peace of mind. I would recommend this if you are buying this type of electronics.

I have used Geek Squad in the past and was happy with them. I haven’t used them lately, but feel they will be good.

Fairly priced. I’ve read some goods and bass, but I haven’t used them yet.

In love with the sound bar. The bass is amazing. I have it for my bedroom, bass shakes the whole room even on a low volume.