Customer Ratings & Reviews

Got this on sale. Great picture and decent sound. TV OS is a bit laggy but not unbearble. Great for watching Netflix, was super easy to sign into all my streaming apps!

i got the 2 year standard greek squad protection plan for my 55 inc smart tv by mistake I meant to get the 5 year standard protection plan. Which I feel would be a good deal because I had another tv without the 5 year year plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it. Where now having the plan if anything goes wrong they will fix it.

My experience with the home theater personnel was absolutely excellent.

The person we had helping us was super helpful and knowledgeable with any questions I had. I would definitely seek him out again for any other needs I have.

The agent was very helpful during our transaction, helped us as soon as we gotr therer asnd even loaded our TV in the car

While I technically hope I never have to use it, peace of mind is better than none at all! Made sure to get GSP on my Sony X90J in case anything happens after Manufacturer Warranty expires & I'm glad I did. Sometimes it may seem cost prohibitive, but better to be safe than sorry!

Dunno what to say here. I didnt even take it outta the box

Haven’t used it yet! Hope I never have to but good to have

The Squad of Geeks at Best Buy have saved my butt more times than I can count - I am grateful to the protection that I have under them.

Hopefully I will never need this 5-year protection plan for my new insignia 58 inchTV, but if I do, the price of 59.99 seems like a really great investment for additional protection.

geek squad protection is great to have espcially for a quality product. 5 year will comfort me in knowing that im covered. its great to have. hopefully wont need it but you never know.

Love the tv and it seats good on the mount, shows clear

One of the HDMI ports on our TV broke because we had the protection plan we were able to upgrade our tv minus what we paid for the original TV. BRILLIANT!

1 year old product running android version 4 years old (Android 10) and never having received a major update. furthermore, Sony added ps5 remote play support to Android 12+ TVs when their most "affordable" (but expensive!) ps5 friendly TV model which launched years AFTER ps5 is well behind that update version. Additionally... major holes in USB support, you cannot use ANY app other the built in media player for media on USB (it'll ask you to approve permission on next screen then error when trying to go to next screen).... streaming apps perform horribly with long buffer times and never load thumbnails, and available storage capacity is also horrible only allowing you to install at most about 15 apps

I had a issue with my Samsung tv, geek squad took care of it right away, tech came out diagnosed the issue and inhad the option to get a new tv

The tv was wonderful while it lasted my home had electrical problems when we have high winds and it went out but the google tv was great and iam going to get another 1 when i can crisp and clear

So i brought this television because my other one broke and i always been a fan of Samsung. The quality of this tv is A1 just so clear and well worth the money. I highly recommend it.

Geek squad is a great option to add on your electronics. I use them for years already and always works for me. The good thing is after 3 or 4 years if it breaks they will give you the store card and you just get back on again with new toy.

The Geek Squad did a thorough job of analyzing my TV’s odd behavior and recommended a replacement TV. I called the next day and they set up an appointment for a home visit. They were on time and very knowledgeable.

Depending on the cost, the extended warranties can be a life-saver. You have to weight the cost of the plan verses the cost of the product and the likelihood of failure...I almost always buy them.