Customer Ratings & Reviews

my 14 month old Vizio tv was not working properly and the geek squat came and after a few test their recommendation was to replace the TV . i was giving a replacement # went to the store selected another tv and they deliver the new one and picked up the broken one at no charge ..GREAT PROTECTION PLAN

Efficient and great services tv was great buy , we will continue to buy

Cant take the chance just go with the Squad iv always had issues in the past with returns and geek squad takes care of everything no hassle

So Far I have not needed to use this as the TV is working fine. I have only had it for about a month.

I never had any issues with them, very kind and very understandable

I always get the protection plan a d the times I had to use it, no questions asked. My item was either repaired or replaced in a reasonable time frame.

Its totally worth the extra money. I get with each purchase With 2 kids and 7 nieces and nephews it feels good knowing that none of the parents will have a heart attack when one of our kids inevitably breaks something and any of our homes. Plus the replacement aspect is hassle free!

The way to go to protect your investment ... A must have!

I got the 5 year standard greek squad protection plan for my 55 inc 4k smart tv for $120 which I feel was a good deal because I had another tv without the plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it. Where now paying $120 for the plan and they will fix anything so I think that's a no brainer.

I bought an open box TV and it had a small burn spot. I called the service and they came out and fixed it. Now I basically have a brand new TV. They were extremely professional, knowledgeable and helpful!

Agents mounted TV and Hauled away all the boxes in a timely manner.

I bought the 5 year protection as a piece of mind after my last tv had issues right after the factory warranty expired.

great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I feel that the geek squad is better than any warranty. Just contact them and your issue is handled quickly.

I don't have to worry about anything with the geek squad, Making a phone call and having no worries makes me happy. Geek is always there when I need their help. The team is very acknowlable and it's a pleasure speaking or working with them. Keep up the good work, Geek Squad....

Best buy has one of the best policy! Helped me with an older TV when the screen started getting lines

Got to have protection on all of your products that you buy it's the best thing ever that Best Buy can offer

Absolutely the best aftermarket warranty program you can get. I have had to call on them several times with faulty TVs (especially Samsungs) and they stepped up and replaced the faulty units quickly and without any hassles.

Piece of mind highly recommend for new purchases. Always get.

Tv is a great replacement for our old one that broke. best buy protection makes us feel alot better about the purchase.