Customer Ratings & Reviews

Honest service. They won't jerk you around trying to get paid for doing unnecessary repairs. The techs are knowledgeable. Although the products are good, they often fail after the manufacturer's warranty, which is a common practice (planned obsolescence). Geek Squad is there to honor and help.

Yes, by all means I highly recommend that Geek Squad, be contracted as your service provider in your investment in purchasing your TV…

Very nice tv and good quality. I like everything about it and it's perfect size for myself

This why i get my electronics from Best Buy because of Geek Squad. I don't have to send it off anywhere. And i absolutely love that.

Great tv. Only wish it had the blackout screen to only listen to sound while i am sleeping.

Hope I don’t have to use this but it seemed like a great add on for modern electronics.

I have had good experiences with the Geek Squad extended warranty so I always have piece of mind when I purchase it with every buy.

always there when we need them- I can walk in or call for remote help - thank you

Geek squad is the best. The process was easy and fast.

Geek squad delivered and set up my Hisense 75” mini led tv. They arrived on time, was very professional and informative and please t to work with. Would use them again for my next tv.

I have yet to actually score this review for the TV because idk what it exactly cost so i’ll update it later

Love my TV. Buying last years model and Open Box saved nearly $1,000 from buy this years model!!!!!!

I recently had the pleasure of using Geek Squad services, and I couldn't be more satisfied with the experience. From the moment I walked into the store, the staff was incredibly welcoming and attentive. They quickly diagnosed the issue with my computer and provided a clear, detailed explanation of the necessary repairs. The technician was highly knowledgeable and efficiently fixed the problem, ensuring my device was running like new. Throughout the process, I was kept informed about the progress, and any questions I had were promptly answered. What impressed me most was their commitment to customer satisfaction. The service was not only professional but also very personable, making me feel valued as a customer. I highly recommend Geek Squad for anyone needing reliable and expert tech support. Their exceptional service exceeded my expectations, and I will definitely return for any future tech needs.

I (thankfully) haven't needed to use my warranty yet, but Best Buy made it super easy and affordable to protect my purchase!

Nice to have peace of mind in a no-fuss warranty..

Excellent agent and great attention, easy used and comfort

Love it grand daughter was very happy. And easy to set up

Makes purchasing a pricey item feel good knowing that if any should happen your gadget is protected and guaranteed checked, repaired or even replaced.

I am happy I purchased the Protection plan, gives you peace of mind abd there when you need ir most.

The crystal UHD 4K TV is a great TV. The picture is bright vibrant excellent clarity. The smart TV functions are well displayed and easy to navigate. The HDMI cords connectors on the back of the TV are easy accessible. I was able to hook my soundbar up with no complications at all. His settings menu is easy to navigate. I would recommend The geek squad services and warranty when you buy your TV. Geek squad is helpful friendly. They help me navigate through problems with past items I purchased with ease greatly recommended