Customer Ratings & Reviews

My wife and I enjoy using the geek squad they’re very knowledgeable and very precise and the information of The products!

I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?

It brings me a great piece of mind buying a large purchase knowing I have a great warranty

Only used geek squad twice in my life but both times it went smooth with no issues. Highly recommend with any large purchase

Haven't needed them to correct any problems but great peace of mind that I will have backup if needed.

I purchase GS Protection when it is available. The service has helped me ... Saved me many times. The service is a phone call or store visit away.

Always is good to have a service plan, so it’s important to make sure to use it

So far so good as my tv for protection plan. But I have had before those tv without protection die out. And I thought let me have protection plan this time.

Reasonable extended warrenty.Ease of purchase and info

The Geek Squad is the best guarantee of ongoing top flight service. I can call up and get advice whenever I need it, and from an expert that always has the right answers.

Don't really know what say on this one. I got a protection plan

Geek Squad Protection plans have saved me numerous times over the many years. Will continue to purchase in the future for certain items purchased. Good value for the money.

I always buy a Geek Squad protection plan for all my items whether small or large. I love the protection they give. I never have any problem with Geek Squad taking care of my purchases.

Great customer service and knowledge of all tv's to meet our needs.

I always a get a warranty with my electronic purchases

Haven’t had to use it yet, but always good to protect your investment.

Geek squad is by far the best in the business . I ran into a little problem with my gift certificates all of a sudden I'm missing 20 in certificates but rob sales manager told me not to worry he'll give me the 20 off next store visit

For very little more get extended coverage on a product even if it’s a small low cost product why not , they offer fixing and or replacement and even reimbursement .

As of this date in my life I have been very lucky with all my electronic purchases and not having to use any kind of extended service. I know as some point this is going to run out and if I can have five years of piece of mind I am good with that.

This is a great $ saving program for those of us who are tech challenged. Had an issue with sound and remote set up for TV. Geek squad came promptly and fixed the problem with no charge as it was within 60 days of purchase.