Customer Ratings & Reviews

I have used the Geek Squad several times and they have come through for me, so they are nice to have as back-up.

I'm always impressed with the knowledge and recommendations from the Geeks!

The 32 Pioneer TV works great and has plenty of colors to see blended as one watches TV or a DVD player hooked simply into side of TV with cable.

I feel very safe with Geek Squad! They are very knowledgeable! Any problems , they fix!

This was a great buy. It works great. They always finds a way to satisfy the customer.

Best and affordable one. Cheaper than the one offered by TCL

This set show a great picture. The audio quality straight out the set is good. Most HDTV you need a soundbar but not with this set. The only drawback is the system it runs on. Just another account I must keep up with.

Purchased an open box in excellent condition in original packaging

Hope I never need it but peace of mind if I do!!!!

Great warranty and added protection for an appliance or electronic.

good item , but after years now i can not use wifi and have to replaces it.

Absolutely worth the investment to protect your original purchase. Our television suddenly stopped working and was still covered under the extended warranty we purchased.

Got it to be better safe then sorry. The cost was not bad.

I love this protection, the squad is very knowledgeable, professional, respectful, helpful, and courteous.

Very easy to receive I would buy again soon with np.

Great to have protection against any accidents! Highly recommend!!

Great Service! Delivered on Time! Met my Expectations!

A must for ALL electronics. We buy with everything. In fact, bought a TV in 2019. The last I leg broke off 4.5 years later. Geek squad se t it back for repair ( which we knew couldn’t be done but went thru the process). We received a text allowing us to watch the entire process. Less than a week later, we were approved for a replacement. Since our TV was no longer offered, we received a full refund. Who does that for a TV leg? Well worth the extra $59.99, to get $290 back. Con: the refund comes on a Best Buy card so you HAVE to buy your replacement at Best Buy. We don’t mind but you might. Amazon does the same with warranties. We like the Allstate warranty best ( formerly Square Trade) because you get an actual refund but we still love Best Buy.

A protection plan is great if you're overly cautious and almost a must if you have children. Would highly recommend for purchases over $100, especially if they have a lot of moving parts.

Didn’t use this much but its helpful if you can get it