Customer Ratings & Reviews

I had a 4.75 year old TV that died, it was not repairable but had a5 year service plan... Contacted BB Geek Squad, once determined status they put me in touch with a different team, in about 15 minutes they settled for the total cost of the broken TV (less service plan cost). I used that money too heavily discount the replacement TV. Very happy with the whole experience.

Geek Squad Techs were efficient and polite. Helped me with any questions I had while they were replacing the TV on the wall would recommend this service highly

Got this for TV protection. Peace of Mind for next 5 year.

Great customer service! I always appreciate them and the work they do.

Just the service added to my parents new television.

Good to know help is there when needed. Havent had to use it yet tho.

Have not used the protection service yet. I hope I never have too. That's the reason I only gave it 4 stars. I hated even to rate it until I use it if I ever do. I believe there is a time limit on rating it. I do know they did a very nice jog delivering it and installing it.

Excellent service helped with my pc troubles and was able to get my device functional again.

I thought I has a problem so I called and they came and even though problem was operator error they were very nice about it and made sure I knew how to use it. THANKS GEEK SQUAD!

[Employee of bestbuy] Honestly, the Geek Squad protection is very customer-friendly and hassle-free to use.

Geek Squad at best buy are the best tech and delivery services available. They handled my new purchase and return with the upmost professional precision. I will highly recommend and will continue to use their geek squad services. Thanks Geek Squad!!

It never hurts to go the extra mile to have some insurance in case something goes wrong. This purchase gave me peace of mind and the value was inexpensive as well.

I can always count on bestbuys protection plan to take care of my devices. Ive used it a few times on other products and man, that small fee is worth it!

They helped me replace a damaged tv and were very easy and efficient to work with.

Excellent customer service very patient with questions i ask. Fruendly always had a smile on their face ,positive friedly environment

Super handy if you are spending big dollars on an item and want it protected.

Had to use my extended warranty. Best Buy was very helpful and took care of the problem. They credited the full cost of my old tv to my new tv, Would recommend the extended warranty. It saved me a lot of money. Happy customer.

Haven't need this so far but I get it just incase my games have issues.

I would highly recommend the 5-year standard Geek Squad Protection plan for anyone looking to safeguard their valuable electronics. The comprehensive coverage and expert support make it a worthwhile investment.

Had my lgc1 get burn in and got refunded the full amount very quickly. Upgraded to the lgc4 very happy with this choice