Customer Ratings & Reviews

The Geek Squad agent was very polite and helpful!! He corrected the issue with my Samsung Smart Tv very quickly the agent was very friendly and really was most qualified geek Squad member I have ever had the pleasure of being serviced by this knowledgeable and very professional person

I favor buying from Best Buy largely because of their Geek Squad for technical questions!

Out of all warranties I’ve ever purchased Geek Squad is the only ones I truly trust.

Worth the extra dollars. Had purchased plan when we bought our wall mounted tv, Samsung 75". After about 4 1/2 years the set started to go bad (white dots on screen). lived with that for awhile, the found the protection plan. Called for a tech to look at the problem, took the units numbers, to find a replacement part. Part was not made anymore, so, the plan replaced old tv with a new one. purchased protection plan again for the new tv..

I got the service because you never know. Glad my 85” tv will be working properly regardless with this service

Geek squad comes through again. This is the 2nd time that this warranty has replaced a very expensive TV with another very expensive TV. Very much worth the cost of the warranty. Sony warranty would not have covered the burn in issue on my former OLED. Geek squad replaced with no questions asked.

The agents were knowledgeable and helped me get the tv I wanted even though it was out of stock. The agents ordered it for me and it took less then 3 days.

Easily connected to all my devices and I easily assembed

I rarely have to use Geek Squad, but it’s always nice to have them available to protect a purchase!

Nice squad service, Nice squad service, Nice squad service,

If you purchase something with relatively high value, protect it with Geek Squad!

My Geek Squad Protection is the best purchase I could have made! I've had to use my plan twice so far since purchasing the TV. Once for the TV wireless capabilities, as the internal connector was not working, and once for the remote when the IR reader stopped working. The Geek Squad provided superior service both times. The wireless issue did take longer to solve, as the part was on back order for some time, but the Geek Squad kept in contact with me weekly to update me on the expected arrival and to let me know they'd not forgotten about me. Wonderful customer service!

Nice to know it's there. Though hopefully never have to use it.

Awesome product. Use it almost daily. Recommend it to everyone.

I would recommend the service protection from The geek squad from Best buy it's affordable and service is great so go grab some geek squad protection on your appliance ,TV or any electronic that is offered on

Excellent home delivery and professional service thank you geek squad awesome service

It’s always great to have some extra protection for life’s unexpected events, and I like having that peace of mind.

I am hoping I don’t have to use the warranty. Having a minimum of 50 characters. In order to submit the survey is ridiculous. If there’s nothing wrong, I would think you wouldn’t want to have a drawn out explanation. That is annoying.

I bought the 5 year as many short warranty TV breaks just after warranty ends, so lets see how long this 65 will last

Good Service by geek squad with much more affordable price