Customer Ratings & Reviews

I love the 2 year replacement option better, it's not offered on the TV's. I've gotten 2 out of 3 bad TV's from Best Buy in the last 5 years and had I not purchased this, I would have been out my money. I suggest if you are buying a TV, just pay the extra cash and get a good named brand one like Samsung or Vizio. DO NOT go with the Toshiba or Hisense TV's, they SUCK and you are throwing your money away.

not a huge fan of insurance but my salesperson made is such an easy decision to purchase

I always purchase the protection plan. The Geek Squad has come to my rescue a couple of times over the years. Especially having a young one at home with his electronics. No telling when a spill or fall may happen, LOL. A necessary purchase. Thank you Geek Squad

Reliable warranty that covers issues no questions asked.

Well, i can't say this enough about Geek Squad, they are excellent! If you're on the fence about including their services, don't be! Its worth every penny. I've never had a bad experience with thembor have anything negative to say. They will always take care of you.

This tv has an excellent picture. I have no problems to report

I really appreciate the added protection. I live in Boston and my condo is rented in FL. Knowing that I have someone to call and get things fixed for my tenants locally is a real benefit.

Haven't used the warranty yet but have used Geek Squad before. They are professional and take time to explain features of new TV's

You should always buy the geek squad service when purchasing a device over the 150 dollar range.

This is one of the best services around, they do an awesome job on fixing the items that needed fixed.

Haven't had to use it yet, but it will be worth the money if the tv dies before the 5 year mark.

Bought a tv and returned it. The geek squad service fees were also returned. No hassle whatsoever.

When it comes to electronic purchases, I always get the Geek Squad Service Warranty. It has helped on a few purchases bought at Best Buy in the past years.

I am a very happy customer with Best Buy. Geek Squad these guys are great in putting my TV together and informing me on how to use it A GREAT BUNCH OF GUYS

Everything is working fine.I have no problem with the service.

Just got my new tv. Was using an older 1 given to me and it went out. I made sure to buy the protection plan so if something happened I knew I'd be covered for any help I'd needed!!

Laborious process to get anything done. Takes a LONG time to have anyone come fix or check items.

Best Buy’s Geek Squad is one of the best computer repair services. They offer a variety of services including virus removal, data recovery, and hardware repair. They also offer a 24/7 support hotline for customers who need help outside of normal business hours .

The Geek Squad service it well worth the price and I would purchase it again in a heartbeat!

Haven't had to use this and hope we don't have to, but it's there if we should need it. Gives peace of mind!