Customer Ratings & Reviews

Great product !! Hope I never have to use it, but good to have.

Help was great answered all my questions. Would use them again as needed

Can’t go wrong with this coverage.Even a minor repair would likely far exceed the cost of the coverage. Based on knowledge and professional activity installing the television, I am confident that any repair would go seamlessly (hopefully this will be moot)

Purchased the BB Geek Squad 5 year warranty as I purchased a new 65” LG G4 OLED.

This is the second time I’ve purchased the extra coverage. It’s well worth it! My last TV quit working and it was a very simple process to get it exchanged. I received back my purchase price as a store credit to use on my new (better) TV.

so glad I purchased the warranty and Geek Squad is so easy to work with!

TV has some wobbly frames that needed to be repaired. But other than that it's perfect

I urge everyone to consider an extended warranty thru Geek Squad. I recently had to make a claim on my 60" and since they didn't make my particular model any longer, they replaced it with a 65" yaaaa!

Lots of people hate on the extended coverage programs but for an OLED TV, GeekSquad is a must. I wouldn't even consider getting an OLED if not from Best Buy, The coverage is the best in the industry, and DOES cover dead pixels, as well as burn-in. Highly recommend picking it up alongside your electronics purchases if the cost of replacing the item would be excessive or a burden.

peace of mind, didnt wont to give mom a gift and find out something was wrong with it

When covering electronics items that are difficult to have repaired getting the GeekSquad warranty is a must. For the cost it can save the purchase value of the item covered. It has allowed me to upgrade one of my items with a much more capable replacement.

If you can afford the 5 year Plan on a TV, I highly recommend it. We had purchased a high end SONY a number of years ago. The screen failed approximately 4.5 years into a 5 year contract. Since Best Buy/Geek Squad could not replace the part needed since it was no longer available, we received full reimbursement for the SONY which basically paid for a new TV.

My sister bought this tv and she bought a protection plan, she had no probloms with the tv but one time when she needed help they helped her with no hasstle

Have used the Geek Squad in the past Always received courteous respectful knowledgeable service Any issues that I have had were always resolved to my satisfaction

Very easy to communicate with when I had questions regarding a tv I purchased a few years ago. They were nice and friendly and offered me good advice when trying to figure out how to expand my tv’s storage.

Peace of mind with this Geek Squad protection. Would not want to have to pay more for in home repair for time and $$ to ship it somewhere.

The agents are understanding an patient an does excellent work

The greets squad extended service gave me five years, a piece of mind on a major purchase. They were professional about the install, and making sure everything worked properly before they left my home.

I have not needed to use this, but the piece of mind I have makes it worth it.

Owning an LG C9 oled tv and being able to have the peace of mind of not worrying about screen burn in is truly an amazing thing. I have a 1 year old daughter and not worry about her as she grows up making a mistake and something happening to the tv is awesome as well. It’s well worth the money,p. Just stop being cheap and enjoy the peace of mind a geek squad warranty comes with!