Customer Ratings & Reviews

Always always always buy the Geek Squad protection plan when buying anything that has to do with electronics, kitchen or car stereo from Best Buy. These plans help insure that you can always get help when something happens or goes wrong.

Professionalism at its best and arrived earlier than expected.

I always purchase a geek squad protection plan but I hate the exaggerated price, specially on protection plans for video game consoles, laptops, TVs and other expensive products, please lower the price and a lot!

I'm glad I bought the service plan on my Sony TV. It stopped working and I replaced it with a Samsung almost for free. I was very happy about that!!! I wish the remaining years of the old plan could transfer to the new plan, but they don't.

Bought a 55inc OLED…. Of course I’m gonna buy the warranty. It’s why I got my old one replaced with the new one.

I always get the protection from best buy have had no issues with it at all and am loyal to them for electronics

I always always always get protection. I have a little one, plus pets, PLUS accidents are bound to happen more often when you DON’T have protection. So far Best Buy protection plans have helped tremendously, especially on my child’s tablet.

Geek squad is the best. Get this protection for everything you buy.

I always buy the 5 year when purchasing my TV's. Every time my TV's die I am able to replace it which is wonderful. The only thing I don't like is the fact that the department is closed on the weekends if you want to get your transaction completed. I had to call that Monday to let Geek Squad know what was going on and you have to wait for a Best Buy card via UPS next day air by 5pm. That was the only draw back for me.

I did not initially purchase Gerk Squad for my TV, but during the grace period we had an issue and needed assistance. Geek Squad showed up right on time!!

So far do good. I had a small line issue. Call them thex came out and correct the small line issue. I will always call them if I need them. I will recommend the service to anyone.

I love the quality, features, and being able to stream movies concerts and other special events

I have not needed with my TV but in the distant past used the Geek Squad for a lap top.

I’ve had to use this once already! I’m so glad I purchased it. Just be prepared to wait all day to have your product serviced, if possible take off.

Best tv ever This is the perfect item for my house , I wasn’t sure about this but the agent explained all details and I was very impressed

Any time I puchase items I always make sure to add on Geek Squad. The service is very helpful whenever you have issues or questions

We bought this to go with our son's tv. We haven't had to use it, but it was a lot easier to enroll in and alot easier to use if we have to than other protection plans that we have had. Glad to know that it is protected if we have to use it period

When it comes to buying expensive electronics, I have learned to add the option of additional warranty protection. It's cheap when added at the time of purchase, and it gives me peace of mind to know I'll get prompt and professional service conducted in my home. The Geek Squad Protection option is a great value.

Get it! Get it! Get it! Trust me if you have a very active household this is a great buy for you and your family!

No-brainer. Purchased one on a 65" Samsung TV for the living room and it started having dead pixels and it was repaired and and looks as good as it did new. Hoping won't need this one on this new TV; but it is great having peace of mind.