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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30323 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 30,323 reviews
  • Rated 5 out of 5 stars

    I think it’s Worth to buy the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this extra, I think it’s better to buy this extra protection program it’s for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best news is I have not had to use it...yet. My last set made it only about four months beyond the factory warranty and I did not have this protection. That will not happen again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great! Any questions I had were answered right away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not applicable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet, but so far so good. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivers excellence again!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came as planned removed old stove had new one up and going in less than 30 minutes great service and experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    George

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do it! Worked for me. Received a new TV when old TV could not be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a excellent experience and very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greg quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very polite and helpful as well as good service time never have to wait long for appointments or visits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad? more like really cool guy squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this protection for our 55 in flat screen tv. We have three kids so getting a protection plan was a must. One little mishap could destroy the TV and knowing I'm protected makes me have a sense of safeness with my investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money and your spending a lot of money on most of there products it gives you a piece of mind, just like a car warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always put protection just in case. Life brings kids, Mother Nature and accidental sometimes. You just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the warranty coverage, glad to do so. Gives me a peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good economical option to protect purchase, have purchased for other electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service on other previously purchased products & it's always amazing. Very helpful & friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The five year warranty is great. I bought a TV years ago and the picture died and the warranty completely allowed me to get a comparable TV. Totally worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection for 2 years!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to know if there is a tech problem we are covered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had a problem paying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cashier was lazy and use my coupon toward the warranty instead of TV. The company almost loss the sale until another representative saw how upset I was and corrected the order. I have used a prior warranty on another tv and their service was excellent.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us. I apologize for the poor experience you had with us recently. This isn't the level of service we aim to give you. We look forward to serving you in the future!