Customer Ratings & Reviews

The support team is so quick and caring and follow up to make sure everything is good and the problems resolved.

Geek squad agent was informative and explained everything so I could understand recommend a warranty for everything well worth the money

The agents are very helpful resourceful and very knowledgeable and keen to help your needs

Have not had to use yet, but have in the pay and had good success with repairing my devices

I bought the Geek Squad protection for 5 years for my 50 in Insignia TV. I do a lot of business with Best Buy and I've only had to use it once in the past but for $55 for 5 years you cannot go wrong.

Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

These GEEKS have delivered us to the line time and again!! If they cant fix you up they’ll get you squared away one way or another!!

The 2 year protection plan works great. I buy it for a majority of my products and whenever I need a service or replacement I take my product in, the associate sees that I have the protection plan and they replace the product with a brand new one.

Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.

I've been a long term subscriber to geek squad so this was a no-brainer

The geek squad has always stood by their service agreements. I always purchase this service when buying any type of electronics. Best Buy's Geek squad has always been fast and quality service.

I have an appoint thursday regarding my Ipad. I have an old hp and the help has been fantastic!!! Just a phone call away. Looking forward to see hw my grdson enjoys his new TV. No worries qeek squad contract. :)

The staff were very friendly and very knowledgeable and werent pushy for sales.

Nopefully never needed. idk why companies want reviews ONLY weeks after a purchase, at least send another review link 1-2 year after.

I had a very expensive plasma screen television covered under this plan. It went out a few months ago, and Geek Squad was very helpful in attempting to repair it. The TV was never fixed, and because Best Buy no longer sells plasma screens, I was able to get store credit for the product.

This is a great add on for coverage for any item just in case.

I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

This tv works great and has a clear picture, I bought it for my brother and he is very happy with it.

My tv was having issues and I quickly got a store credit about 1 1/2 years after purchasing the tv this plan was added to. I definitely recommend this service for any electronic.

I never faced any problems with the Geeksquad. Each time I faced technical difficulties in my product, either they just replaced it or if the product was discontinued they refunded the entire amount. Awesome service.