Customer Ratings & Reviews

This is a great add on for coverage for any item just in case.

After my last TV went kaput in a year and a half, having the protection plan was a must. Easy to set up getting a replacement if something goes wrong.

Protection plan is always great especially through Greek squad. Covers everything

It was really easy to install. They emailed me the warranty.

Geek Squad Hardware plans are great. They cover accidental damage and normal wear and tear. They're stored on the Best Buy computer system. No need to jump through hoops with the manufacturer. Some items replaced right away; some go for repairs.

Always get the geek squad protection with everything you buy from Best Buy. They fix and replace it for free if anything gets broken or damaged.

I would recommend Geek squad warranties on anything expensive. a few hundred dollars saved me over a thousand dollars in replacement costs.

we purchase this protection to go along with our new TV. I hope we don't have to use it but I have purchased this before and did not regret the purchase. Geek Squad is so easy to work with.

important to have it! i hear this is a good company

I purchased to protect my new VIZIO since it is my first SMART TV and I wanted the added security for a tv I was not familiar with. The cost for two years of service was very reasonable and the size of theset makes it fairly easy to take in for needed service.

The two year plan was priced at a good rate. I feel this was a great buy.

Haven't used Geek Squad yet, but the warranty is better than the other ones available elsewhere online, cheaper, and for 5 years instead of 4.

I’ve always purchased the geek squad protection plan. I did end up using it on my previous tv and it was a life saver. So if you want some peace of mind I’d buy it

I recently purchased a Samsung 65" LED 1080 P Smart TV on an Open Box special. Someone brought it back because it didn't fit, but it was perfect for my needs. Additionally I purchased the 5 year Geek Squad Protection plan because 1) The TV is on a lot, and 2) It would cost a lot to get it fixed. So I thought this would be a prudent expense.

We are very satisfied with this plan. However, it has taken a long time to get an appointment at the store or get someone online to help. Not sure if COVID has had a part in this delay.

Best when you buy something and know you can always call them to fix but only problem is they take to long to come for app

works great. The Sub woofer gives a bit of a surround sound feeling, makes the sound more expansive and we like it,

The agent carefully mounted my TV & connected it to my devices to ensure maximum functionality use.

having a piece of mind after purchasing a TV or any other electronic that that will be protected is a great deal for a consumer. I have had Geek Squad out to my home before to work on other purchases that needed servicing always top notch

Working fine and grateful to have it in my house. Excellent cleanup at every corner.