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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30811 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 407 Showing 8,121-8,140 of 30,811 reviews
  • Rated 5 out of 5 stars

    Sound issue with remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the sound went out the geek squad was very helpful in getting the sound back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alway add protection to any product I purchase at Best Buy Geek give great customer service and always do the job just right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a excellent experience and very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't use the Greek squad so i can't say anything about them except i have used them in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad response and installation was quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV got damaged and blinking at place. Ghe protection replaced it and it was very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My safety net against unknown brands.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm concerned that a ROKU TV brand will not hold up like a top of the line brand such as Samsung or Sony. I felt I needed this extended warranty just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought protection plan when I bought the TV. Within 6 months, power surge fried the HDMI port, even with grade A surge protector. Called for service and was back up and running within a week. Beats having to go shell out the $$ for another TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect to care you tv is perfect warranty no problem to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fast and efficient. They were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Amazing! A must if you have kiddos!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find geek squad to be a must for me. A must especially if you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There if you need help. Talk you through any issues that you might have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new hgtv and cables, got the extended warranty on the tv for five years. Was so worth the money, no worries, covers the remote as well, definitely would do it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me recomendaron extender el plan al televisor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me recomendaron extender un plan extendido al televisor yo lo compre a 2 años

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Best Squad for Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe Geek Squad Service. They are customer friendly and very useful for any electronic application

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have of something goes wrong with one of your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best helpers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With every purchase I also a buy a geek squad warranty so when something happens they will come to the rescue when I need help. So far in the last 8 years so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lov'n my man scape

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% Pleased with my purchases and the Best Buy sales team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this TV lasts longer in the other one I purchase just over a year ago

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Warranty is amazing, if something happens with your device you can just bring it in. Repairs are usually 1-2 weeks but if you qualify for a replacement then you just saved yourself so much money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jacklynz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their expertise is invaluable for “non-techies” in this world!! Worth every cent!!

    I would recommend this to a friend