Customer Ratings & Reviews

The tv quality is amazing, the sound is also amazing. I love how if I lose my remote I can use my phone as the remote.

Highly recommend for new appliances covers all vital parts

Thank you very much! Stay on the top line. Appreciate it! Shalom!

I had my tv go out and was upgraded to a larger tv. Very happy with how easy it was to complete the switch. Very helpful when I called.

When I bought my 50 inch Toshiba approximately 5-6 years ago I purchased the Geek Squad extended warranty. I don't normally purchase these warranty because most times it is just as cheap to buy a new replacement. I forgot about purchasing the warranty. At about 4 years I started noticing wide darker bands of color running from side to side along the top, bottom, and through the middle of the TV. I went to my Best Buy account on line to see how old the TV was and then found out I had the extended warranty. Originally Geek Squad was going to replace the entire panel but, the TV was no longer being produced. I was given a code and told to bring the TV to my local Best Buy and everything would be taken care of. Best Buy refunded me the entire purchase price of the TV including the sales tax. With that I was able to purchase a larger TV and yes I did purchase a Geek Squad extended warranty for the new TV. Unlike most places fortunately I didn't need the original purchase receipt. One of the smartest decisions I have made as far as extended warranties goes.

Five year protection is really good for what it is Best Buy have some great protection deals

If you don’t protect your purchase don’t cry later it’s insurance

I always recommend protecting your equipment. It’s an investment.

Geek squad has always been very helpful. I dropped off my laptop in the past and they’ve repaired it.

Its been a while since I used geek squad, but then again when I needed them THEY WERE THERE and did a great job. Great service, nice people and quick. Couldn't ask for more!

When I bought my Hisense - 55" Class H9G TV. I bought the 5 year warranty. It broke 4.5 years later. I took to the Geek Squad. They said it couldn't be repaired. I got all my money and put towards my dream TV LG OLED, So, I bought another. Highly recommend it. It was worth every penny.

They have great service they are very well prepare for there job.

Had an issue with the TV 19 months after purchase. Geek squad will replace it. Glad I got the protection plan.

Good customer service and care team. On time delivery.

geek squad makes it easy and i always love hoe efficient and fast they do the tech

Awesome protection plan for all electronics! Highly recommend!

In my instance, it was a lifesaver because I had a problem with my tv. The geek squad came immediately & exchanged it. I was wonderfully pleased. Initially i was hesitant because i nave 3 other Samsungs & never had a problem. It was the best decision.

Great protection love using Greek for all my product

I love the product, great customer service attendant.

It's comforting to know my product is covered in case of an accident!