Customer Ratings & Reviews

Excellent service I will bring all my electronics or anything I need fixing to The Geek Squad

Fast help and great customer service. Helped me to get a replacement fast and easy.

Its your standard protection plan. Nothing more nothing less.

I love my fire tv i get all my channels plus my subscription channels are also on there.

Haven’t had to use yet but really nice knowing they are there for ya

Reasonable price for a long warranty. It's only $10 more to go from the 2-year warranty to a 5-year warranty.

Always amazing to have geek squad there & have my back when something needs a repair

It's always good to purchase a warranty since electronics aren't built to last as long as they used to be.

I definetly recommend these services. They are always great to have

Good purchase and value for a 2yr warrant is good.

Great support from the Geek Squad 10/10 recommend warranties.

Do yourself a favor and do not skimp when it comes to protecting your investment. Geek squad will replace or repair anything that goes wrong and coverage is quite comprehensive. And will provide a significant discount on anything that isn't covered. Not to mention excellent support for any questions or issues you might run into. The customer service is excellent and very helpful. When I couldn't properly get my LG oled (bought from BestBuy) to connect with my Xbox series x and soundbar (both purchased elsewhere) one call to geek squad and the rep walked me through the the entire setup a lot more thoroughly (4k 120fps atmos) than any website or video I could find, no questions asked! If you're spending your hard earned money on something you really ought to consider this added layer of security and protection to give you peace of mind.

Best protection at a fraction of the price. I wouldn't buy without this protection.

I have purchased warranty in the past which has worked well for me

I've used Geek Squad twice. The first time they repaired my television on site (my home), the technicians both times brought their own folding tables and cloths to my residence, the second time the parts were no longer available so the technician had Best Buy credit me for a replacement Television. I highly recommend this service. I just bought a 50" bedroom TV (Dec 12, 2023), and guess what I added on as a Just In Case...Geek Squad coverage! My thanks and respect to all of the unsung technicians that Best Buy utilizes to make their warranty incredible.

Had to use my Geek Squad Service just 2 months before it was expired on my 75" TCL ROKU TV .. IT WAS REPLACED WITH AN UPGRADED MODEL AND I BOUGHT ANOTHER 5 YEAR GEEK SQUAD SERVICE..

Geek Squad.delivered my Toshiba TV 55 inch right on the day set. and brought into my house carefully.

Overall a great deal for 2 yrs protection, especially with young children in the household!!

looks and feels nice except for the tv stand. tv stand base is nice and heavy and metal. but the shaft and mount is plastic holding a ~50 pound tv. therefore it wobbles as you set up or whenever you touch. out of the box settings are ok but its annoying to find the right settings especially if you want to get rid of the stutterrinf on fast moving objects. also annoying how intelligent mode is not always the best, so i end up going back and forth between intelligent mode on and off. but when its off you have a myriad of settings to mess around with which gets annoying furthermore. so you either always have to compromise something using their preset settings or adjust/edit settings everytime you watch something different. so unless you are constabtly going to watch the same type of things, you may spend more time than you want messing with settings. the biggest thing that bothered me is when you see bright and still objects, you see like pixels or dots moving. like when u try to see how detailed someones pores are, you also see dots moving so it seems like you have a damaged tv? im not sure how to explain it or if it is a problem but it bothers me.

Always good to have have not to use yet. Years ago I had their protection with a smart TV, when things went wrong I got the tv replaced no hassles These aGeeks are pretty cool.