Customer Ratings & Reviews

I've used Geek Squad before on other purchases and it comes in handy. I just don't like the fact that the TV come with one year warranty, so as soon as you purchase The Geek Squad protection, the protection cards immediately, so I basically only got one year protection. Not not a good idea in my book. It should kick in once my one year warranty is over that came with the TV, so I thought.

It's a good TV I like the picture but I had to get two to get one that wasn't broken I like the features of Amazon just wish the TV was built better.

If you can, I recommend getting Geek Squad protection on electronics such as tv's. A few years ago, I purchased a smart tv for my son and had it for about a year before it completely went kaputt. It always had issues toggling properly through the apps and would sometimes take ten minutes switching from one app to the other. Luckily, I did purchase Geek Squad protection and was able to get another tv since there was no way of fixing that one. We went with a different brand and have had no issues since.

Adding this protection plan was simple, easy to understand, and well integrated into our TV purchase. Best Buy employees explained it thoroughly, how it works, where to go to file claims, etc.

Very helpful fast easy everyone was accommodating and informative

I have read several reviews from people complaining about best buy and best buy products and policies so i decided to add a review. I love best buy and i have been a member for many years and just llke this last buy. Its amazing i bought a 98 inch qled tv and had it delivered and installed on the wall. I got the best service and a breath taking television. Its better than the movie theaters.

Had old tv I bought about and ended up breaking it. Geek squad fixed it up fast. Grateful they honored the warranty

I have not needed them but they have been there for any questions i have.

I get the 5 year on all TVs and applianaces its worth every dollar and they have replaced 2 TV's now. A 70 inch LG TV in our living room they came to the house and fixed and did a great job.

Have never had a problem with the squad when requesting assistance.

No needed yet but great history with this previous protection

With how complicated tv’s are now I think this extra warranty gives great piece of mind

Low price good product, I wil recommend it when you buy your products

The Geek squad protection is a must have to have on your most expensive items.

Great service, great tv for the price, picture quality is bright and clear

I love my TV and this be my second one and I going to get a larger for my family room

I have had no issues with Geek Squad in the past. maybe just the wait time to see a tech.

I wouldn't buy an extended warranty anywhere else. This one is actually worth it

Covers all of my systems and devices %100 would recommend!

Geek squad protection gives you peace of mind on your item.