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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30531 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 30,531 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind that this gives me, I have two kids under the age of three and I know far too well that accidents can cause some damage, but this offers me peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good warranty to have and utilize with any product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect plan to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this plan and I have yet to use it and hopefully I don't need to since I bought a expensive tv but I know that if I do need it I wouldn't have to sweat with a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT HELP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE USED THE GEEK SQUAD A COUPLE OF TIMES AND THEY HAVE ALWAYS HELPED TO FIX WHAT WAS NEEDED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have never used them yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I would not have to need them for anything with my TV but I wouldn't recommend this product yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it! helps protect me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the extra piece of mind! i add protection to all my devices ive used it and it helps protect your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had yo use but 5 years for the price is a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive not ever had to use. The technicians are definitely full of great advice. Ready for any challenge given.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The best coverage out there. Would add again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional, able to assist promoltmy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad plan is amazing if they cannot fix your item they will replace it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good picture, unstable WiFi connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great, but it drops WiFi connection almost daily. It’s annoying when something I’m watching suddenly freezes and then I have to go through the menu to reconnect the internet. I’ve tried restarting the tv and my router and it still happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes in handy when you buy a TV. I was watching it one moment the next it stopped working. BB exchanged my TV broght it out to me and took the old one off my hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty here at Best Buy. Things today have so many options and things they can do, you need to be covered when something goes wrong. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV upgrade plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I basically bought this TV since I was scared if something happens the TV over all I wouldn’t have to buy one all over again.. but yes this is deff worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is very good when using the extended warranty, thanks geek squad

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it won’t have to pay double again if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gooood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy again. Treated nicely and fair replacement value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year service plan awesome price $249 and glad I haven't had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're excellent in everything you bring to them.

    I would recommend this to a friend