Customer Ratings & Reviews

Luckily enough, I haven't needed this yet. A 2 yr contract seemed like a decent deal. This is for any mechanical needs. I did not buy install package. My daughter set it up for me.

Excellent with delivery, set up. Friendly and courteous.

Excellent service! No complaints here all as expected

I enjoy the services that come with this quality.And I would really recommend it..

Excellent TV. This was actually an Open Box. I got an excellent deal on it from bestbuy. Didn't come with the Remote, I called LG and they shipped me one at ni extra cost

I best buy their always helping and its was worth is it

Perfect Dorm Room Size Smart Television! Purcahsed for a new college goer and its loved. Geek Squad hasnt had to be used yet but its always great to have extra protection. Purchased because its better go be safe than sorry.

I mean all I did was get protection. If anything happens to my TV then I'll be able to get it fixed, so it definitely lowers my anxiety around that.

Highly recommend signing up for the Geek Squad. Whenever I have tech issues, I can easily contact them and get help over the phone or make an appointment to see someone in person. They really do help you try to resolve computer issues and answers your questions. I also contact Best buy corporate for geek squad help and everyone was so professional and nice.

Guys came on time very polite and had manners asked me where this item was going and brought it in offered to give me a hand with putting up but I was in a bit of rush so decline their help.

Geek Squad has been great! after 4 years with no trouble, they came out 3 times and finally replaced my TV. No complaints!

What more can I say? This place is the best great customer service . Very knowledgeable staff great customer service like I said this is the best place I’ve been for electronics and I will continue coming for eight years and come. I will also try family fresh.

Purchased this with a previous tv and when the tv’s screen was starting to go, best buy was able to replace the tv. It was worth the purchase! They did a home visit to look at the original tv and then set up a replacement with a time and date for the delivery! Highly recommend!

Not much to say since just got it and nothing gone wrong yet, hope you don't need it but feel relief that do. Just reviewing for the gift card entry.

Geek squad is amazing and have helped alot with electronic issues.

Geek squad comes through again. This is the 2nd time that this warranty has replaced a very expensive TV with another very expensive TV. Very much worth the cost of the warranty. Sony warranty would not have covered the burn in issue on my former OLED. Geek squad replaced with no questions asked.

I always add Geek Squad protection for expensive new products like big flat screen TV installed by Best Buy, but don't let anyone else touch the device or they may not honor the protection plan! (Which is why I put 4 stars instead of 5). Found this out with a TV purchased 2 years ago and installed by a handyman, then when there was a problem Best Buy would not take responsibility for it. So new TV installed by Best Buy and will only let them deal with it from now on! For portable items like laptop computers I also love getting Geek Squad protection as then can bring it right into any Best Buy store for problems.

I was a little reluctant at 1st to spend $450 for a 5 year warranty for my Samsung - 85" Class Q70A Series QLED 4K UHD Smart Tizen TV. After reading the customer reviews from the customers that didn’t purchase it really regretted not purchasing the warranty. I feel much more comfortable now that I purchased the warranty for my tv.

Brandon and ? were very professional and efficient. Excellent communication and instruction.

I ve already given my feedback on this one before , so it s the same.