Customer Ratings & Reviews

Haven’t had any issues with the tv to use it but for the reviews that o have seen should be a great service I always look @ the review and it sounds great

Great service from everyone in the store. Happy with the outcome.

Friendly customer service took care of my problem very quickly

Great service helped wirh my return and loaded my tv in my car

used but in very good shape love it just like new thank you

Have not used as of yet for the TV product. Nor have I used for any purchases. However if something were defective or to go bad, this is a must have for repair or replacement.

I got it for a 5 year extended warranty, I feel more protected

The agents knew what they were doing which was a pleasant surprise. Installed item for my elderly Mother without and issue.

Purchased this service agreement with the purchase of our new 85" TV and mount.

So glad I got the extra protection. I don’t get it for every purchase, but this is one product I couldn’t protect against surges because of space limitations behind the product. If you can spend a little extra money on the major appliances/products then the protection is worth it.

I love the geek squad. It has always been a great investment. Peace of mind knowing it’s there if your product fails. When I have had to use the protection plan it has always been a seamless process with geek squad agents. I will not make any major purchase without having geek squad protection.

I had a Samsung 50" 1080p TV that went out and was non-repairable after 15 months. I replaced it with a Samsung 50" 4K TV and decided that it would be good to have a backup plan, so I bought the 5 year Service Policy when I bought the new TV. I didn't want to feel cheated by Samsung again and I know that the Geek Squad and Best Buy will back up the product.

They helped me find out the Fubo is incompatible with my TV..they actually got me in touch with the manufacturer.

This warranty covers my new TV for 5 years! While many see these warranties as a waste of money, I would rather not take the chance on having to buy a new replacement, as my last TV stopped working after 3 years. Good investment!

Always a needed purchase. Just in case. I love the Geek Squad!

Geek Squad always providing great and excellent services.

my 14 month old Vizio tv was not working properly and the geek squat came and after a few test their recommendation was to replace the TV . i was giving a replacement # went to the store selected another tv and they deliver the new one and picked up the broken one at no charge ..GREAT PROTECTION PLAN

Haven't had to use their services yet but will with the computer I just bought

Always get the geek squad protection. Had to use it once nad it paid off in a bug way.

Efficient and great services tv was great buy , we will continue to buy