Customer Ratings & Reviews

[Employee of bestbuy] I love the quality, features, and being able to stream movies concerts and other special events

The warranties from the geek squad are always worth the money.

The agents helped out a lot took care of all the needs, I didn’t score 5 stars it took a while to get eveything done

Nice to have and have used in past. Easy effortless exchange

Previously I was against extended warranties however I had an issue with another TV I purchased several years ago and of course it happened 2 months after the manufacture warranty was not valid. It wont up costing me over $250 to repair and I had to wait a month. Geek Squad protection is worth it bc you never know when you might need it!!!!!

They have been available to me every time I have needed them!!

Excellent A+ and very responsible and respectful!!!

Matthieu Specq is the best. Very helpful & patient.

Worth it, no matter what product you purchase. Best buy is the only one who covers burn-in.

I appreciate the fact, geek squad will come out if necessary, opposed to me having to lug the merchandise back to the store!

I really appreciate Geek Squad, their culture, and commitment to the customer. I rarely need them but when I do, they make it easy.

Worth the investment and easy to use. I have had it in the past and gives a good feeling of being protected

Never EVER disappointed. I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy! A total peace of mind...

I haven’t had to use it yet but it gives me piece of mind just in case something happens to my television set after the manufacturer warranty expires. The nice thing about Best Buy protection plans is that Best Buy will come to your house to fix.

Highly recommend the Geek Squad warranty. Manufacture warranties don't last long and you gotta ship them out. Totally regretted not getting it for my monitor, but got it for most other items. Have used it and they make it easy for a Repair/Replacement

They are really attentive and the support they give is very clear.

I buy pretty much all of my electronics at Best Buy just to make sure I have geek squad protection. Easy help or replacement of items.

I haven't had time to use it yet but talking to my sister and my brother I heard that this plan really helps protect your item and it keeps it from anything from having to a long as you got this warranty it really goes above and beyond his name and what it can do

The Geek Squad fixed my iPhone faster and better than the Apple Store and it cost me less Thank you Geek Squad

Best Buy's customer service has always been tops when I've ever had issues with any products purchased with the available extra warranties, plus the manufacturers warranty. It's Best to Buy the extra protection, from Best Buy!!