Customer Ratings & Reviews

I had something wrong with my product and I called them and they cam out to my house to see what the problem was and they found it and fix it right away and they told me that if there were any problems that I could call them right away.

Hope its never needed but its a great protection plan over the standard manufacturers warranty at a unbeatable price.

Expensive consumer electronics tends to last 10 years and by then you want something more modern, but for a small % of the purchase price, I feel protected against both failure and the cost of a new replacement. You’re call but I do it.

Haven't used the service yet but for the price I added the 2 year coverage based off other reviews.

Always happy with geek squad great customer service

My Geeks were awesome! Tyler went above and beyond in helping me when BEst Buy customer service had no idea what they were doing.

I feel very comfortable having this protection. I used it for a past item and my questions are always answered, and issues resolved!

I had problems with 2 items i bought and both times was excellent

Extended warranties and service contracts are always key when purchasing electronics and appliances. Sure it's a pain to pay the extra money at first, but once your items breaks down, you realize just how much you saved by sacrificing that extra cash upfront and not being overwhelmed by some ridiculous high repair fee.

Its a piece of mind and easy to use if needed in future.

He arrived on time. Found a solution quickly saying there was no way the tv could be fixed. Quickly sent us the invoice number so we could go and get another TV. We had a five year warranty on our TV so it was well worth the cost.

Great job and excellent customer service as always you can trust them

Loved my geek squad team+ Courteous, timely, Well mannered and very instructive. Quick and easy install.

So far my expert with geek squad has been ok, I haven’t had any issue with getting things repaired and fixed.

Great service when my graphics card fried. Easy return and they helped extensively when I brought it in.

Love having the option to purchase Geek Squad protection on my purchases. They are knowledgeable and if they can’t fix it they will exchange it or give you a refund.

Meets budget. Picture is crisp, clear, easy set up for install. Great sound system, level and sound. New face for roku! Give it a try! No regrets!! Thanks vicky

When you dont have it, you will wish you did. My TV at just a little over 3 yrs went out. They tried to fix and couldn't, so i got a new TV. So glad i had it.

I love the 4K on this, it looks so wonderful with my PS5

Our experience at Best Buy was great per usual. Thanks Best Buy!