Customer Ratings & Reviews

Bought an expensive TV. screen went bad in 4th year well after manufacture warranty. Best Buy replaced with new TV INCLUDING INSTALLATION. I did some upgrading at the same time and paid for that. Great service and backup.

Great product an pictures are magnificent TV an customer service an delivery was on Time

Bought my first qd oled from Best Buy and wanted to have confidence about the tv. The 5 year warrabnty is a bargain for Oled tvs.

I was very satisfied with the additional coverage offered at a reasonable price to me in store when I purchased my vizio television. I highly recommend the additional coverage to ensure your tv is protected against product defect or failure.

I almost always purchase the geek squad protection on my items and it has actually come in handy before. Very easy to use. I have peace of mind knowing I'm protected if something does happens to quit working or has an issue.

The guys took my tv and sent it for repair since it had a protection plan. Unfortunately my tv was repairable and was given the oportunity to get another. I decided to upgrade with the help of a team member. Thanks Best Buy for coming through.

Haven’t had to use it but glad I got it for my new Hisense TV. I don’t know much about the brand so I thought it was a safe bet

Offers a great peace of mind. The cost far outweighs the cost of replacing a tv that needs replacement.

great store always smiling bestbuy forever great stuff

so if u need to return your tv after 1 year and u have a 5 year warranty u loose 4 years of it because u have to buy a new warranty for the new tv they give u. my advise is to get a 2 year warranty and just renew it 3 months before just incase its breaks sooner than later

Geek Squad set up our TV and answered our questions. Happy with their service.

We've always gotten the protection plan and more often than not we've used it within the 5 year time line. Great service, love the Geek Squad!

Geek Squad service is so GOOD, you'll almost want your equipment to break down. Which it probably won't.Just, if it does, you can count on quick and fair resolution of any concern. Which is why I am loyal to Best Buy.

Have always shopped at Bestbuy because of geek squad.Great service and staff .Haventbdisappointed us yet at least not at University Bestbuy in Florida.I’m confident all others won’t disappoint either. Hopefully new yearly service is just as well as monthly per item service.

Hopefully something we will not have to use! But you don't want to be stuck without it these days!

Always buy the longest protection plan they have. If your TV gives you any problem they will replace harass free if they can't fix it.

Anytime I buy anything from Best Buy I always put insurance on it . It’s great because if something goes wrong with it or it gets damaged they will cover it and fix it , if they can’t then they replace it .

They def took great care of our items when delivering and mounting!

Agents loaded in to my car with such professionalism

I usually get an extended warranty like this on TVs. I think the price that Bestbuy offers for them and I feel that the coverage makes it a great deal!