Customer Ratings & Reviews

Always Worth Having a protection plan on electronics items.

Dad loves it! Easy ordering, fast shipping amazing experience

Have not had to use this yet but hope it will be nice if my product goes bad

Fortunately the BestBuy brand LCD TV did not need service during the 2 year period, but the price of the protection was reasonable and I don't feel as though I lost anything having paid for the extra protection plan.

love that we got this with our TV! Great if we need it and good customer service!

A Protection Plan is a must and Best Buy stands behind their word. I have used it and I was amazed how professional the staff is and how quickly everything was taken care of. Thank you, Best Buy!!!

Worth purchasing as you never know when their assistant will be needed. I've called them once so far and am glad I made the purchase.

worth every penny. had these warranties before and the geek squad are great peeps

I've had to take my pc to the shop twice, and have gotten help over the phone. Problems resolved, and with the service plan, it didn't cost anything. Next, I need to look into getting a couple of appliances fixed.

The help is great! But I don’t use most of the opportunities because I don’t have many problems. I feel the cost is too much for my application and preferred the prior pricing.

Fast service and easy appointment set up. Helpful and understanding

I always purchase the add on warranty on expensive purchases just as a safety measure. Although I have never had to use one yet, the way I see it is better safe then sorry

Always purchase insurance. This one is a no brainer. They have never given me any issues

very good place when in need for repair or just in case a accident

I set up an appointment and was seen the same day. My tv wind up not working so the warranty was cashed in and got my.money back on a gift card. So highly recommend especially for open box items.

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

Look if you’re going to buy expensive products them be smart about it and protect them with Geek Squad

I'm so happy I purchased the warranty. The Geek Squad is the best. I had a issue with my 75 inch TV and they was willing to help and they fixed the issue right over the phone. Quick and easy process.

I always get tgis with every major purchase. You never know when you will need this.