Customer Ratings & Reviews

Has been there to help at all troubling parts of setup, or any issues with my product.

I purchased a TCL 55" HDTV and was a little worried about its ability to last for the long-term based on limited reviews more than 1-year-old. I purchased the Geek Squad protection to give me some peace of mind in case something happened in the next 5 years. I hope to never need it, but the cost was certainly worth it if the HDTV does have an issue later.

The Geek guy was excellent. Very nice. Set up the TV very quickly and connected to the internet. I just don't know enough to know how to ask the questions. I'm sure I'll be contacting them soon. Nice to have access to an IT squad.

We bought this to cover a big screen television. We don't as a rule purchase warranties but this will cover any repairs. The best part is they will come to you to do the repairs.

This was a great starting surround sound. I have not had any issues until recently with the sound sounding a bit off but overall a great surround sound.

Need if you are getting something electronic for a young one or and open box item.

Feels nice to have geek squad protection! Would recommend!

Is the best protection products I don't have any issues with report a claim

The two year plan was priced at a good rate. I feel this was a great buy.

I love the peace of mind geek squad protection gives me !

I purchased the protection for my TV and I am glad I did, Geek has a great reputation and I know my product will be protected if needed. I have purchased a Geek refurbished product and it worked great.

A very careful delivery, it arrived in perfect condition.

Great service and professional setup ! On time for scheduled appointment.

Hopefully never have to use the warranty but it was worth the extra cost.

I'm thankful that I don't have to worry for several years that my TV is gonna break down. My previous TV died just a little over a year, and of course I didn't get the warranty that time! Learned my lesson.

I’ve never had to use this service and hope I never do which is why I buy Samsung products.

Haven't used this yet probably never will but it's a good thing to have just in case

Manager was very informative at the store in helping me to choose this service plan.

My TV was having black spots and Best Buy was super quick to take care of my issue and replace my TV

I have signed up for the Geek Squad protection service since my first purchase at Best Buy. It has given me peace of mind with all my electronics, with fast and attentive service. I recommend it!