Customer Ratings & Reviews

Love the game Ive been waiting for very realistic

I've reached out to them over the TV that wasn't delivered at the time because I did not receive a phone call or email about the service. When it was canceled. They reached out, communicated with me and properly corrected issue.

5 year protection for my devices?!?!?!?!?!?!? Sign me up

On time and Julian was a very nice man. Very respectful.

Purchased this at a very affordable price to protect my new television. Gives me great piece of mind, knowing I have five years additional protection for my purchase!

I've been using Geek squad since 1987 and i loved there service. They fixed my Computer and an old laptop that i was updated over and over and now its done

Definitely worth the extra!!! Had a speaker suddenly go out on me right before Super Bowl party

The Geek Squad team was amazing! They arrived right on time, mounted my TV securely, set up all the devices, and even helped me optimize the picture settings. Everything was done quickly and professionally. They explained the setup clearly and made sure I was completely satisfied before leaving. Highly recommend their service!

[Employee of bestbuy] The amount of times something seemed to just go wrong due to my luck with technology I've decided to get warranty on everything I buy now haha and it's already been worth it!

Definitely worth the extra cash for the protection especially on an OLED TV. Covers burn in!!!!!

I recently had the pleasure of experiencing the incredible service provided by Geek Squad, and I am genuinely amazed. From the moment I reached out for technical assistance to the resolution of my issue, the Geek Squad team displayed unmatched professionalism and expertise. Their customer support was prompt, courteous, and efficient. The technicians demonstrated a deep understanding of my tech concerns and went above and beyond to ensure a swift and effective solution. What truly sets Geek Squad apart is their commitment to customer satisfaction. Whether it's troubleshooting, installations, or general tech advice, Geek Squad has proven to be a reliable ally for anyone navigating the complexities of modern technology. I wholeheartedly recommend their services to anyone seeking top-notch tech support. Kudos to Geek Squad for their amazing service.

With Best Buy membership you get Geek squad protection and special membersip prices. You cant beat Best buy prices!

I always get the geek squad insurance! Just in case you never know what happens always a must when buying electronics!

Best service, I always get it on every purchase. Better be safe,

This service protection plan was lessexpensive and year longer than the Samsung direct plan. Also more convenient sine Geek Squad is everywhere!

Great sound. Beautiful picture. Remote has everything just need to learn ot

I don’t care who you are or how careful you think you can be, that extra layer of protection is top tier, for sure.

About 3 years ago I helped an old friend who is very technologically challenged by a 58” tv. I made sure she bought the 5 year warranty from Best Buy. Just in case. We the just in case happened and the tv failed. I called Best Buy on her behalf and was quickly and efficiently forwarded to a really patient and knowledgeable customer service representative . Following a few questions he informed me the tv was not repairable and that the full purchase price would be refunded. We talked about applying that amount to a newer better larger tv and within 5 minutes delivery date was set. We, of course opted for a new 5 year warranty. A few days later new set arrived and old one taken away. I installed the new set and my friend could not be happier. Great service.

5 -year extend extended warranty, have not had to use . Reading all the paperwork seems like it’s very straightforward and easily to use.

Purchased Geek Squad Protection Plan, sometimes a deciding factor when purchasing item of a greater value. Great people and Team of experts at Best Buy! Not always needed, which is a good thing, but beyond any product's warranty and experiencing problems, they come and repair products on-site and if parts become unavailable, they will replace it with a new product. I can only speak highly of Geek Squad Services.