Customer Ratings & Reviews

Peace of mind from a stand up company….love Best Buy

Amazing game get it while the price is hot folks won't regret it

I think it is worth getting for a peace of mind if anything should go wrong

Bought this for my mother in law. She loves it. The picture is amazing

I recently had to use this for a Sony TV that started experiencing back lighting issues. I was hesitant to purchase but I am very glad I did. This was much better than a Health Insurance Scam.

Price was cheaper than expected, so saving a few dollars always goes a long way!

Used their tv repair at home service before. They replaced a defective panel on my tv that would have cost me $500 for free. Don't buy warranty from others and hear "do you have the box your tv came in, you have to send it off yourself to repair center, there's nothing we can do, do you have your receipt from a year ago, I don't really know anything I have to get a manager or any other of the poopie you'll probably hear elsewhere.

I've purchased all of my electronics, appliances, and cameras from Best Buy. I do not purchase anythings within getting Geek Squad protection because it's the absolute BEST!!! I actually use the Geek Squad protection on this TV. This TV was my replacement. Filing a claim and delivery was quick and easy! 10/10 I DEFINITELY RECOMMEND!

Installation was good and customer service answering questions great.

Its nice to know if some thing go's wrong I'm covered, I don't have to worry.

We have had 2 use this feature 1 time on a vacuum and i have to say, the simplicity of replacement is worth the price. Our 1,5 year old Dyson gave up the ghost and we had to tap our 2 year coverage we added. All i had to do is drive down to the store and pick up a brand new Dyson. Done. Can't ask for more.

Purchased for a new Sony TV. Why? My view is the technology has advanced far enough for "fixed location" electronic items, especially TV/Video displays that the manufacturers should include at least 5 year warranty other than accidental damage. They don't. Best Buy through the Geek Squad gives you what manufactures should; extended warranty. Knowing I'm covered for failure of the product and don't have to lug it back to the store is "sleep insurance." Haven't had to use it on the Sony, but a laptop I bought, we south on me under the Geek Squad warranty and the replacement was no hassle. Even got a slightly newer model of the same product (Lenovo) as my model wasn't available. No hassle. I know some have complained about Geek Squad service, but my view is it's a local issue, not one of the program, and I've never had an issue with level of service with my chosen store (I have 3 I can get to in about the same time).

Good TV, problems arise when one becomes familiar with the interface. Redundant steps to access content; antiquated format.

Feel a great sense of security knowing I have the added protection from anything happening

Excellent service and very sastified with this work

Excellent service! I would recommend. Very helpful!

Experience the powerful, shaking bass that fills the theater sound room.

Very reliable and there if you need it, would recommend for purchase

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I always get Geek Squad protection on my electronics. It’s just provides a peace of mind. Thankfully I’ve never had to use it.