Customer Ratings & Reviews

Geek Squad projection is well worth the purchase. I used it for a TV I had for 4 1/2 years. I wish it was a little more simple use the protection though. I couldn’t bring TV in store. I had to wait for a service tech to come to my house which to took over a week. After tech came to my house later that day I was able to go to Best Buy and pick out a new TV with the credit they gave me for the old TV.

Absolutely a must-have. The Geek Squad service has always done right by us; be it taking our soundbar to their facility to be repaired or replacing our TV when things started not working. Please do yourself a favor and ensure your long-term purchases have backup beyond that warranty you'll never be able to navigate like Geek Squad!

Very helpful. They make it very easy Incase of a damage

Best warranty on the market, the geek squad member was vary nice, I couldn't be any happier

Top notch service for not only all my electronics but customer service is top notch as well

The protection that this plan covers is needed in my opinion with unforseen technical issues that may arise later. All electronic purchases such as TVs should have a plan that exceeds the standard warranty as you're adding an extra blanket of security on your investment. This is one of the reasons that I primarily opt to purchase from Best Buy for my television purchases due to the affordable plans that you're able to add. Great value for sure.

After wandering the Internet for a few weeks looking for the best option for a TV, I came across this unit. I was concerned after calling Samsung and them telling me that it did not support Plex. I went into the local store and was looking at another system and while talking with the guy about the TV I came in for he brought my attention back to this one. I explained that I called Samsung about the Plex issue, but he was certain that it supported Plex. So we got the one on the internet and after a quick update it loaded up Plex... I couldnt have been happier!

Used mine on a floor Model tv Turns out it had an issue that rebooted it every 30 min. Was totally worth it

My mom love this offer because in case the television stop working she can get a replacement for the television the wall mount

Equipment or Appliance extended is my warm blanket of security. Anything goes wrong...Best Buy will make it right. Geek Squad always helpful...being an older person it's nice that while I don't know much the individual(s) behind the GEEK desk have always been patient. Warm blanket & Kindness...doesn't get much better than that! :)

best in store warranty! if you have an issue during its time, you get store credit

It pays to add the warranty on your product I will always add it

My girlfriend and I purchased the Vizio 50" M50-D1 Smartcast without knowing exactly what to expect because that model was in between the ones on display at the time. Let me tell you though, that i was blown away by this TV! We hadn't even realized until unboxing it that it came with it's own tablet/controller, which is a cool bonus feature. This 4K TV far exceeded all of my expectations, looking as crisp and vibrant as some of the much more expensive competitors on the market. For the price, you absolutely can't go wrong!!

I have not had to use this service yet and hope that I won't need to. Bought it 'just in case'. And because I haven't used Geek Squad (so I can't actually give an accurate star rating) I gave it 4 stars in hopes that if I have to use it, they will measure up to at least a 4, but hopefully will be a 5.

The guys that came were great. Friendly and helped me set up my TV

Let’s hope the tv either lasts longer or breaks within g the 5 year window, this warranty purchase will determine if I ever purchase one again. 10/10….

Peace of mind with convenient Geek Squad protection for the next five years.

Due to scheduling/personnel shortages/general societal chaos etc it took a full week before anyone could get out to help us. I do not blame GS in any way. Once Steve arrived everything was taken care of in minutes. The entire process was explained and all will be well in just a few hours.

I won’t buy any electronics without the warranty. Best Buy backs their products wonderfully.

Great customer service and very helpful. They suggested upgrade printer with newer technology for Bluetooth to print from phone