Customer Ratings & Reviews

I bought 2 years of Geek Squad Protection for a Hisense TV. The tv had a manufacture warranty for 2 years. I started having issues with the TV as soon as it got outside of the warranty. Hisense said they couldn’t help so I called Best Buy to see about my Geek Squad Protection, the rep told me it ran concurrently with my manufacturer warranty from Hisense. So I’m not only out the money for a defective TV, I’m out $120 for GSP that didn’t start after my manufacturer’s warranty ended.

Good piece of mind purchase. My parents used this service on failed tv and had no issues whats so ever.

The greets squad extended service gave me five years, a piece of mind on a major purchase. They were professional about the install, and making sure everything worked properly before they left my home.

Thank for the extra service very helpful when needed

As this was a gift to my mother I purchased the warranty so I could have someone go to her if the item needed repair. This makes everyone’s life easier

I have a very high level of peace-of-mind knowing my item is covered by the Geek Squad!

Geek Squad always providing great and excellent services.

Love this Samsung brand! The picture quality I second to none and this deal came at a perfect time. My brother and sister’s tv broke and this the perfect replacement option. You won’t be disappointed.

Very easy to communicate with when I had questions regarding a tv I purchased a few years ago. They were nice and friendly and offered me good advice when trying to figure out how to expand my tv’s storage.

I love having the peace of mind that I can get service without a large out of pocket expense. This warranty replaced one of my previous TVs.

No review nothing to say pleasure dont as me ha my use the stevice

I usually never buy a service plan but I did with the purchase of my new television. It's for "just in case". Hopefully I will never need to use it and if I do it was worth the price!

Love this tv. It was bought to replace an older model. Apps work great. Make sure you have a strong Wi-Fi. The tv picture from Sony always looks great. Didn’t adjust anything out of the box. Very satisfied

Nice to have the backup of a team that can handle all electronics issues

Amazing survive every time. Always helpful and there to guide knowledge.

I have had Geek Squad protection since I bought my computer and laptop. I have put it to great use. All I have to do is call the number and someone is there to help me. When I had a hardware problem I was told to take the computer to the store. The Geek Squad fixed that problem also and because I had the contract there was no charge. Since I am an older senior citizen I do not have the know how to fix the more complicated problems. Just call the Geek Squad is my motto. They are always there and will help you out, and with a smile.

I bought a new Q-LED TV, Blue-Ray Player, Wireless Router and Surge Protector, I also have my Computer, Cable Modem and all My Networking Devices Connected To a Surge Protector. Its all covered by the 5 year Standard Geek Squad Protection Program.

The 5 year geek squad warranty is excellent. If they can’t fix the TV they will replace it. The geek squad comes to your residence they are very polite, professional and prompt with time.

used but in very good shape love it just like new thank you

This little tv is great for a guest room. You can download any channel app and log in or purchase.