Customer Ratings & Reviews

Purchased this service agreement with the purchase of our new 85" TV and mount.

I purchase Geek squad protection on just about everything and it has ALWAYS been worth it. It makes everything easier and I always get great service if anything ever happens to my electronics.

Had ethernet problems with a TV on the 5 year plan. Geek squad couldn't solve issue on the phone. The rep made an appointment for Geek squad to come out and fix it. In the mean time I reset the TV numerous times and it started working, so I canceled the appointment. I'm giving them 5 stars because the rep on the phone was pretty helpful and set me an appointment right away.

All my appliances were vreaking down at the same time: the laptop, tv, smartphone, and etc. My tv wasn’t even a year old yet. I digned up for 5 year agreement for peace of mind. It is an excellent investment

Great warranty Best Buy is the best definitely recommend it to everyone

Former television had an issue...after being picked up for possible repair, was informed needed part was worth more than my almost five year old television. Was offered either a comparable television, or, a check. I chose the check, as I had decided to upgrade to a 4K HDR, and used the $$ toward the new television. I purchased the warranty for my new television too...too many new & innovative items associated with newer TVs. I consider the warranty peace of mind. Recommend it!

good tv didn't put it together left the box didn't do anything

They were in and out. But they said they don't work for geek squard. they are just on contract to do installs. in and out, took the packaging stuff too.

This time I did take Geek Squad protection for 5 years, (actually it’s 4 years cause they start counting same time as manufacturers warranty.)

Best opinion ever.................................

ALWAYS get protection from geek squad trust me you dont want to not have it.

hope not to have to use it. Ask me again in 4-1/2 years!

Great protection plan for the price! I would recommend!

Great protection for my tv for a reasonable price. Best thing is you can bring it in and they will fix it in store or give u a new tv or store credit if they’re not carrying the same model anymore

Service plan comes in handy so I always buy to protect my product

GEEK SQUAD it always a great servicevto have for purchases.

For a small room where you don't want a sub and better sound than the TV has, this is a great choice. Price was good for the sound it puts out. Easy set up.

Took out the extended warranty...hope I don't have to use it. Just gives peace of mind to know I don't have to take it in and they will come to me to repair.

Love the piece of mind. This is for eighteen year old granddaughter. Gaming, movies, constant use. Protection gives piece of mind

I purchased the 5-year Geek Squad protection on my last television. It played out after a little over 4 years and Best Buy was quick to arrange for a full replacement. I repurchased the protection plan on my replacement. This is the best protection for the investment. No hassle and great service.