Customer Ratings & Reviews

My TV was poorly packaged and arrived broken and cracked. One call to the Geek Squad and arrangements were made for it to be picked up and returned for a full refund on the TV and 5 year protection plan.

This is a must for almost every large purchase. They called me to ask if they could deliver early, which is the best. Thank you!

very helpful in helping to exchange item. Only drawback was it was not volunteered to set up equipment weather it would be free or at an added cost and I did not think to ask as prior television was set up by delivery personnel.

I enjoy having the extra protection on my equipment for piece of mind

I always get the Geek Squad protection on major purchases recently used it on an oven that we got 4 years ago and they tried to fix it but ultimately replaced it.

Geek Squad protection is a must. I use to not get it until my son's Bose headphones broke about a month before his Geek Squad warranty was up. He brought it in and got a new pair no questions asked. Saved him over $300.

My own mount saved my money from cable company they works on internet and streaming on TV

Keep your tv protected from accidents or electrical failures.

When our LG TV was delivered I wanted to have it all set up before my husband got home and the Geed Squad help me through the set up and it was nice and easy.

The agents did a fine job of installing the TV and the wall mount.

Worth the value. Easy add on to purchase. Have used Geek Squad for previous purchases and they are great to work with.

I had the protection on my old TV. They couldn't fix it so they gave me a new one. ( NO HEADACHE OR EXCUSES) They stand behind their warranty. I would recommend everyone take out The Standard Geek Squad protection. It saved my pocketbook about 600 dollars.

Geek squad is the the best warranty on the market.

One of the HDMI ports on our TV broke because we had the protection plan we were able to upgrade our tv minus what we paid for the original TV. BRILLIANT!

No complaints and a great price. Perfect for the living room for movies or games.

Quick service. Great Product and price. I love LG ...the TV was easy to set up and the sound and picture are great.

The person we had helping us was super helpful and knowledgeable with any questions I had. I would definitely seek him out again for any other needs I have.

For the small price, it is a very worthwhile investment. We've use it on other items, and never had a problem. Hope we never need it, but if we do....

Great to have peace and mind you are covered after the factory warranty has expired .BestBuy has great customer service on replacement plans.

The only third-party Protection Plan or Warranty offered that I know of that has protection against OLED Screen Burn. This alone made it an excellent puchase for me and allowed me the peace of mind to use my TV without the fear of permanent image retention being a factor.