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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30100 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 30,100 reviews
  • Rated 5 out of 5 stars

    Movies.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . I will also be purchasing the protection for gifts for my parents so they can also have the same piece of mind. I purchased this back up plan in connection with one of the TVs that I use for gaming and watching streaming movies It is great to know that I can have the peace of mind that my item will get fixed if there is a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick to service and replace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased a Geek Squad service agreement on a large television once before and when it failed and required service, a repair person as scheduled quickly. The television was also replaced quickly with me making a choice on the new television at the BestBuy store. Excellent service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will see if I get any use out of this. I guess protecting a new tv is worth it in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Impressive!; quality highly recommend to anyone, well please.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it anytime i need help they are there to assit me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as protection for unforseen future product failure. Provides a comfort level for significant purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad never fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a must , it’s always good to protect your electronics , you never know what can happen , all this years being a BB customer the protection plans have saved me lot of money on repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the protection on my products in case something happens, because you never know, it's better to buy it than not need it, than to not buy it and need it, especially since the plan is cheaper than having to buy another product! And Geek squad is always so helpful and know what they're doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic store With phenomenal energy. I always like to purchase my items And don't feel regret after

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job in installing my wall mount and TV. I will always use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To The Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the Geek Squad behind my Purchase! They do fine work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and colors are good. Great for gaming in a bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me load my tv to my vehicle very positive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a smart odea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended you never know when you may need tos service and to have the piece of mind is worth it to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad are awesome, tech savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad are like tech genies, very courteous, professionals and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind on your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind that comes with Geek Squad. We always add it to purchases that we make that we know will be used daily incase something happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 out 5 Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had TV for about two weeks. Love the TV for the price display/resolution is well above price point. Controls and interface with smart TV are well above average. One draw back are the speakers. I don’t know if it’s placement or the quality of speaker but they are not good. Made adjustments and still sounds like it’s in a barrel. If you get this tv buy a sound bar and you will be very happy. I recommend with this add on.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for piece of mind. Hope I don't ever have to use it but have it just incase. Why not when you spend almost $2k on a TV, you want that extra coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low Price for Piece of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To back up my purchase on a great deal on a 4K Insignia 50” TV set, I got the this deal on Geek Squad protection for FIVE years! This is a decent set and if it lasts five years, I will be happy. If it doesn’t I am covered! In five years I’ll be ready for an 8K set. It’s a good bet to purchase this extra protection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    technically very capable, but neglected by Sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year old product running android version 4 years old (Android 10) and never having received a major update. furthermore, Sony added ps5 remote play support to Android 12+ TVs when their most "affordable" (but expensive!) ps5 friendly TV model which launched years AFTER ps5 is well behind that update version. Additionally... major holes in USB support, you cannot use ANY app other the built in media player for media on USB (it'll ask you to approve permission on next screen then error when trying to go to next screen).... streaming apps perform horribly with long buffer times and never load thumbnails, and available storage capacity is also horrible only allowing you to install at most about 15 apps

    No, I would not recommend this to a friend