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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30121 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 30,121 reviews
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't remember what I bought this for but we haven't needed to use it. I'm sure it would have come in handy if something happrned to our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have. Hopefully won’t need it. I like that they come get the tv to repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting the 5 warranty with any of the newer products over $200.00. The last 5 TVs purchased, had failures between the two and three-year mark. Since I purchased a 42 inch TV the GeekSquad came out to the house but wasn't able to repair it, so I exchanged it for a better one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surge protector

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a basic protector but money well spent. Make sure you update your surge protection! We had an old protector that shorted out TWO tvs. We didnt know the first tv went out because of the old unit but we learned the hard way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    real help, great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last tv had a problem nearly immediately after purchase. The Geek Squad replaced the hardware boards and the tv was fine for as long as I expected it to last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad support is worth it for pricey purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years coverage for ~$100 seems like a great offer for product support from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fazt delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and broughy inside safely. Prompt delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a no brainer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Geek Squad insurance for my technology. There has never been a moment when I had any difficulties either replacing or fixing my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable pricing and an extensive warranty plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to have protection on all of your products that you buy it's the best thing ever that Best Buy can offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best! They are always helpful when I have a problem. I wouldn’t buy a product without getting their protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consider the cost of the tv i bought and they guarantee it for 5 years. I see tvs all over on cl selling w bad pixels or a line. If this hapoens in 4 years from nowwell i call best buy and tgey bring me a samsung series 9 tv that has 3d to my house and haul off the bad one who wouldnt want their tech replaced with the new updated version?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have protection on your items that you purchase, because accident do happen.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad serviced my tv. Weren’t able to fix so they gave me store credit for old tv and I was able to purchase a new tv for no cost. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No need for this yet but 5 years of piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the need for this yet but 5 years is a long time. Seeing as how my LG CX had problems after 3 years, I'm hoping that my new LG C3 will perform better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv. The only issue was the picture quality during football games. Did not realize it until football season started

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta use protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new 65" 4K UHD tv and added the 5-year geek squad protection. You never know when your cat might decide to jump behind the tv, get tangled in your premium HDMI cables, and decide to just dash out and knock it all down, ruining your evening television watching. Best to be safe, get the protection! Also, get rewards points for writing this review. I hope you enjoyed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will use in future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use the geek squad for this item, although I have heard so many good things about them and thier prompt services.I would definitely use them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    terrible setup, hopefully the benefits are worth i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting service was atrocious and delivery was abysmal. As long as geeksquad commits to their warranty service if I ever need them in 5 years, I might recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were reluctant to purchase the Geek squad service but so glad we did. We have need help several times and we also purchased a new TV and it is covered with 2 day shipping. Love it!

    I would recommend this to a friend