Customer Ratings & Reviews

The quality on the screen is impeccable and don’t get me started on the colors. truly worth every penny. it fits perfectly in any setting. If you want luxury and quality, this is it.

We purchased the warranty on our new TV when our old TV started having issues less than 4 years old. The new one started having issues 14 months later, 2 months after the manufacturers warranty expired. The geek squad warranty covered it completely. The only thing is that they don't give you credit for the amount you paid for the TV they give you the amount it's currently worth. But still well worth it.

I haven’t had to use my product protection yet, but I’m sure it will come in handy if I need it !

Had a burn spot in my tv and they couldn't fix it so gave me full credit amount to buy new T.V. no hassle will always buy this plan from them because of how professional they were with helping us and honoring what they said

the 5 year plan is worth the piece of mind. i had an issue with my 55 inch television after two years and contacted the geek squad and told them what i was experiencing and the parts were sent directly to me and then an appointment was coordinated with me and repaired in home. i highly recommend the plan.

The TV mounting service was atrocious and delivery was abysmal. As long as geeksquad commits to their warranty service if I ever need them in 5 years, I might recommend this service.

Great quality on this tv for a good price. Good size if going with 55”.

Geek Squad Product Replacement is just simply a NO BRAINER for any Best Buy product that will have regular use or has a “price point” that you want to yourself from having to spend again during the time it’s protected! Biggest thing you have to do...is not do anything malicious to the product...and it’s protected!

Agent or nice and did a great job they bring it up to the stairs and left it on the front stairs and I had to bring it in but they still did a good job thank you

Just outstanding customer service, and would recommend BestBuy anytime, tha k you once again fot the outstanding customer services provided!

Geek Squad are always Excellent! Very important to have

Great to have when purchasing products that need extended warranties! Used to always buy Geek Squad for each purchase now it is there automatically!

Do not do what I did and forget to add this to you're purchase, definitely worth the piece of mind it gives you. Also is a value and if the squad is ever needed are some of the nicest most patient people around.

Our previous tv (Vizio) used to jump and had a "squiggly" picture when the scenes changed in a show. It was about 1/2 the tv picture when it did this. Geek Squad came out and looked at the tv, replaced wires, replaced the mother board to no avail. They did everything they could, but the tv couldn't be fixed. Made it easier to return it for a new model. Very professional and worth the warranty price.

After buying ii my products, i dont use my plan for now because my products are really good.

Worth the investment and easy to use. I have had it in the past and gives a good feeling of being protected

I had geek squad service for my other TV and when that one broke down they were true to their words and traded it in for a newer TV

Havent needed there service on my current items but in the past ive used them for repair. Will always recommend getting the warranty through geek squad.

Good to have a little insurance and assurance when buying a pricy electronic item. It just eliminates the hassle of trying to go through the manufacturer for something that your local Best Buy can get done in a fraction of the time!

Have had the service before on an older TV. When that TV had a dead pixel they worked with me and allowed me to just replace it instead of having to wait for the TV to be sent off and wait for the factory to say it was unrepairable. Hoping if anything goes wrong this time I am treated the same.