Customer Ratings & Reviews

They are always available to help, with any questions you have.

Agent came over help set up and answer all our questions. He was friendly, personable and patient. Great representative for Best Buy.

We picked up the television and installed ourselves. Super easy, except for configuring the television remote with the cable remote volume.

I purchased the five year warranty on my expensive new flat green 60 inch which was highly recommended by the geek squad, and sales team

A necessary add on when buying the Insignia tv brand. My orevious Insignia, which I loved, died after 4 years. And I did not have the extended warranty.

I can really appreciate the protection plan & the geek squad. It's really a great idea to get the coverage on everything. I had my tv almost a month something happened with red dots throughout the tv & there replacing it at no cost to be brand new. Always get the coverage!!

These guys are great and would recommend. They are friendly and quick

We are so grateful to these young fellas installing our 60"LG tv..they were very careful and polite. They make connecting all those awful wires a breeze. They were very patient with us and walked us thru installation and operating our new screen and remotes several times til both my husband and I understood. They are well worth their cost!

Just wanted to get a little extra protection for my new TV.

Hope to never use but wish I had bought it last time when my tv started playing up after two years and I spent a lot more to get repairs completed.this time there won’t be any issues hopefully or it’s less than a dollar a week to guarantee resolution.

Geek squad are always very helpful when ive had a problem with trouble shooting something i dont understand. Thwy are very professional.

Great service ,great quality,best customer service

Great covetage. It makes you feel safe and you are protecting.

The agents mounted new set to existing mount, set up and walked thru basic operations and functions. Saved a bunch of frustration using Geek Squad

I had an issue with my TV. Tje replacement parts were unavailable. My TV without was replaced without a deduction for depreciation and without hesitation.

knowledgable. covers burn-in for oleds. what else do you need

Had a small problem, getting my TV to set up, they came out and helped with the final installation! Same day even!

Got the protection plan just Incase because of the tv that I bough that I was told was a hold I say tv edition made for Black Friday so for 2 years I’ll be protected if the tv happens to internally not work well so I can get a new one!

We bought the protection plan when we bought the TV. The TV broke after about two or three year as the GEEK squad gave me a brand new one and installed ir and I paid nothing extra.

Never have used a protection before, but this time it paid off, and everyone we worked with were excellent.