Customer Ratings & Reviews

They were helpful when i had an issue with my tv. They came out and said it was the main board, then they gave me a credit to get a newer model

My customer representative was amazing and attentive!

TV was mounted by a friend. Have used Geek Squad in the past.

Whereas the manufacture's warranty will only fix defective parts and products, the Geek Squad over at Best Buy can fix just about anything wrong with your item, minus physical damage to it. for about 55 bucks, that is certainly a great deal.

Great tv. I have not had to use geek squad as i have had no issues

Great response and outstanding capacity personnel. Warranty always paid back. Is a must on every purchase.

Warranty is amazing cant buy new stuff without it. Geek squad has been very helpful thanks guys and gals

Geek squad protection will be something I get on all my expensive purchases super easy to use

I typically do not purchase warranties. However, the Geek Squad Service program was too good to pass on. Five years is a long period of time for an insurance/warranty program.

[Employee of bestbuy] Always get protection wirh your products its worth it. Be smart on how you use it

I am so thankful they discussed this purchase with me. I purchased the TotalTech protection plan. I think everyone should purchase this plan of coverage. thanks!

everytime I buy expensive devides i get the protection plan its a good safety nest. Ive had a tv break on me after few years and got my money back to go towards a new one.

Very good and had no problem loved the items I receive

Always great to have because I have a hyperactive dog who’s always jumping around and can break my tv

Great peace of mind. When I always buy a TV I buy this and it has worked in the past.

Good …………………………………………………………………..dddddddddddddddddddd

They won’t replace your tv for accidental damage even though it says it covers accidental damage while moving it. Hit the screen on a banister going up the steps and they told me they wont replace it.

I haven't had to use it at all, but it's nice to know it's there in case something terrible has it.

It's help to know where i can get my flat screen tv fix in the future

Got the protection plan to cover my new Ultra HD 40K TV!! Can't imagine buying a quality (and pricy!) piece of electronics and not having the experience and expertise of the Geeks as my backup!! I have used them multiple times and have never been disappointed!!