Customer Ratings & Reviews

The IT Geek Squad tech repaired my laptop in a very timely manner, was very helpful, professional and pleased with the end result. The price paid was very economical for the work performed.

We paid for their service only because we have bought so many products that we just wanted to make sure we were covered.

Came in on time and two people dropped off the tv. Very nice.

We brought the TV home and set it up ourselves. Had no problem at all. Did not use GeekSquad but will if we have any problems.

I bought protection for my TV, which is a higher end model. Best buy covers more than the manufacturer warranty. I don't expect I'll have any issues, but knowing I have the protection is nice just in case anything does happen.

Can’t pass it up for the price. Now if anything happens to it. It can get fixed or replaced by Best Buy. Pluse they come to me with it being a 50 inch tv

We haven't had to use it yet but are very glad to have it. It was the reason we chose Best Buy.

Their warranty coverage for tv's is the best on the market. It does cost alot more than average. But you get alot more coverage than you would with other companies. If you are worried about burn in on OLED panels or anything like that you should get the extended warranty.

Well, haven't had to use the protection plan but my last TV lasted 14 months, and was not going to risk it again.

I liked this TV. Best price. No issues. Color is good. Sound is great. Easy to install. Picture clarity is great.

We love the Geek Squad! I damaged my husband's computer with liquid & although they couldn't save the computer, the Geek Squad recovered much of our history

I purchased the 2 year Geek Squad for my new Roku TV and haven't actually used it yet, but it covers any damage and even if something as small as two pixels going dead on the screen and they'll replace it so I'd say for an extra $30 it's well worth it.

100% RECOMMENDED. this back up helps in many ways support tech and on value added to your equipment.

This product is very good. I didn’t realize about the quality. Take one and enjoy!

I purchased the 5 year protection plan for my new Sony TV just because these newer sets are actually computers....too much that can go wrong. Though it states 5 years, it's really only 4 years because the first year is under the manufacturer warranty. Save the box! I had a 5 year extended warranty on my last tv and it broke in the sixth year.

The Geek Squad assembled my tv stand and mounted my TV. They kept me informed on the time and date of the installation. They were professional and friendly. They did a GREAT job.

Always Worth Having a protection plan on electronics items.

Always buy the extra protection. Because you never know. Ive only had to redeem once and it worked out great

Seamless replacement. I had a warrantee issue. They suggested an alternate brand.

My previous TV (different brand and purchased elsewhere) died unexpectedly after two years and I was operating on a tight budget, so I thought that I would insure this one. You know , if you are superstitious, the best way to guarantee trouble-free service from your device is to buy service protection - but either way you are covered.