Customer Ratings & Reviews

never had a 4k tv ever but this was an amazing purchase

Their is no other store with the backup to an accient or issue like best buy. They are the best at protection

The best decision when it comes to appliances Highly recommended

I had some issues with my television, due to an update on when updating the software. Finally, after some time the manufacturer sent out a tech to remove some hardware on my tv and replace it. My warranty did not start till within a year from the purchased date. And that is ok, my television is still on and taken care of either way... It just took a couple of days like 30-45 days due to scheduling and procedures with the manufacturer. However, it saved me a couple hundred dollars...

Like to be squad they're very good and I've always had a good luck with them I'm there great people to help to assist with someone and maybe you have problems with whatever and as far as repairs and then really good and it's always good to have someone like to geek squad I would recommend the key squad to anyone it has any problems like with electronics overall

Thank you very much for everything you have been given to us

I haven't had to use the GEEK SQUARD yet. I know if and when they will treat like I should be treated

Having this is like having my own nerds in my house for anything

They helped with everything I needed! I was pregnant at the time and didn’t have to lift a single thing.

Very professional and always accurate. Geek squad has never steered me wrong.

Bought this extend warranty due to the great experience that I had with the Geek Squad on another issue

Not sure when I used this but they always do a good job

Our tv's soind went on the fritz roght before my parents came in town. Nick helped us out over the phone to find a similar tv, but we couldnt confirm the availability of it in-store. I went in-person, scheduled a pickup delivery of the defective tv and picked up the replacement tv while I was there. Jason and Jennifer were awesome helping me out. Kim also called me to see how things went so far with the whole process. The return pickup was quick, but the credit took the longest...if you can help it, wait to have the Delivery team pickup the defective tv and replace your tv so you dont have to wait for any credit/refund. Based on your circumstances, you may not be able to go this route, but be prepared to wait a bit. Whenever I called the Support line to get an update, I was surprised that the information was slightly different each time.

These subscriptions are always helpful! Geek squad is always a phone call away with whatever you may need

Already purchased an extended warranty, I know Best Buy will take care of me, if needed.

Had my lgc1 get burn in and got refunded the full amount very quickly. Upgraded to the lgc4 very happy with this choice

So glad I paid for this. Our TV stopped turning on after about a year and half of use. Since I got this service they are coming to make sure that it can’t be fixed and if it can’t it’s getting replaced for free! Can’t beat that!

Beautiful viewing and light to carry I liked the light border around the tv very elegant and huge

While I haven’t had to use the warranty yet, they’ve never failed me on the few past issues I did have with other warranties.

Very efficient and fast service from the guys good customer service