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Customer reviews

Rating 4.7 out of 5 stars with 30017 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 30,017 reviews
  • Rated 4 out of 5 stars

    Had issue with my television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did great with assisting me with my television. Outstanding geek squad definitely the greatest team! The welcomed me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy a warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. Can't tell you how many times getting a warranty has saved me a ton of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my bad luck with electronics, I felt that I had no other choice but purchase a 5 year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me get a new tv after the first on broke within a couple months, glad I paid extra for the insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wont trust anyone else!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hold my own but i alway get great service with my Geek Squad! Fast, reliable, replacement fast, walk you through trouble shooting. They are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven’t had to use it but good to know I’m covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service...always buy the geek squad protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have other products that the geek squad have fixed for me and I am happy with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help me with the microwave installation, super great polite personnel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My entertainment combo for winter!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent combo with the TV, pictures are so vivid!!! Makes the game come alive!! Didn't even have to adjust pic or sound!! Amazing quality!! I recommend it to any gamer!! And geek squad keeps it safe too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection never hurt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won't need it but was relatively lower priced than other insurance. Can't take any chances nowadays with tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy fast customer service with geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came into store with a broken Dyson and I was back out of the store with product replaced in less than 30 minutes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Warr 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Warr 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked it up myself but I like the idea that Geek Squad will fix the TV for 5 years if anything goes wrong with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've yet have to use this warranty. I believe they would do an excellent job if I'd ever have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the most reliable warranty repair service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Costumer Service for Repairs or you get a brand new replacement guaranteed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best tv plan anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got burned (pun intended) with my Sony A1E OLED with a couple burn ins in just owning it for 2 and a half years and didn’t have coverage. Upgraded to the LG GX OLED for my new XBOX Series X console and couldn’t be happier. I now have peace of mind knowing Geek Squad will protect from burn ins. I have used Geek Squad in the past for a product and the service is the best. No haggle or hassle. If you purchase a OLED tv I would highly recommend purchasing from Best Buy along with the geek squad protection. I purchased the 5 year plan. The cost was fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal will buy again best buy had everything we needed for the office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A large purchase like our new tv was even better know that if a problem occurs Geek Squad will be there to take care of it for us. You can’t put a price on security and piece of mind.

    I would recommend this to a friend