Customer Ratings & Reviews

Just had ro drop off no setup.the delivery people was very helpful wirh service.

Moved a couple times over the last two years. TV stopped working and BB replaced it fast.

Always get the geek squad with my electronics. Its paid for itself time and time again

Absolutely excellent decision as my TV needed a repair within 12months and completely replaced within 24months. WARRANTY was well worth it as the service was great and the replacement went so smoothly that we had new TV on the wall within 3days.

Love this Samsung brand! The picture quality I second to none and this deal came at a perfect time. My brother and sister’s tv broke and this the perfect replacement option. You won’t be disappointed.

Have not used it yet, but hope coverage is easy to use.

I am happy the geek squad protection plan was purchased. This purchase will give me peace of mind in case something happens to the television. Even though the television is new sometimes things happen unexpectedly without warning. So having this will eliminate any uneasiness of this purchase. I would highly recommend this to anyone.

It is a nice basic 4k smart tv, but the operating system is just so different for me, and it doesnt get some streaming channels, 1 very important to me i ended up getting an Amazon fire stick. It only has 1 hdmi connection as well which is really a pain. Another thing i had to add onto this, an hdmi splitter which worked ok for 1 day. Oyy.

Awesome extended TWO Year warranty. Love the Geek Squad warranties. Because typically if something goes wrong during the warranty BestBuy will just swap it for a new unit versus wasting time waiting for a repair! Well worth the warranty for peace of mind!

No worries about future problems even with furniture.

The agents were great! Great customer service, answered all my questions!

Fast and prompt service. I highly recommend the service!

Bought a tv and returned it. The geek squad service fees were also returned. No hassle whatsoever.

The agent explained how my tv works and took their time to answer any questions I had before making a purchase.

I bought a TV in 2017 and also purchased a 5 year Geek Squad warranty. I know some people will say warranties usually expire before you need them, but in this case, I was so glad I had it. The old TV suddenly stopped working, Geek Squad sent someone to check it out, it could not be repaired, so they replaced it with a new TV. I purchased another 5 year warranty for this new TV.

You should always buy the geek squad service when purchasing a device over the 150 dollar range.

Had geek squad on my samsung fridge and it really paid off(twice). You should definitely get it for large applicances asstuff isn't made like it used to be....and these nice things are very expensive when they break.

Have had nothing but great experiences with geek squad services from delivery to repairs never any hassle

I was very glad to get the chance to extend my service to 5 years and the Geek Squad made it easy.

More convenient one solution to get help when needed