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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30168 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 30,168 reviews
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan was explained to us and how it worked and it was a no-brainer as far as we were concerned. We purchased this as well along with our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing computer!…I needed one for my son since he’s homeschooled…Best Buy and HP is my store and product brand for electronics for school…I highly recommend this product no issues…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Edit title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll give you five stars reading very good awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It will bring Less thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the stuff gives me this good state that I would be taken care of if anything should happen. It makes me not to worry too much. Life is already stressful to be thinking about this kind of thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad protection. Had to use it once nad it paid off in a bug way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I sleep better at night because I'm protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this Samsung - 55" Class Q80T Series QLED 4K UHD Smart Tizen TV and wanted to feel extra secure so purchased the 5 year warranty plan. Hope I never have to USE it but if so ok I'm ready! From the past experiences I've had with Geek the SQUAD all went well when they came to my home to Calibrate my TV. They took their time and were very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consider no use, small % rebate to add value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, reasonable cost, but could be made better with a "no use" small rebate. If you do not use the insurance at all. They rebate 25% of the cost in gift card value? This would add value and make the insurance even more attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal included in new tv/soundbar purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount works with any tv this is just what i needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for protection of your electronics a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased service warrantees in the past with the hopes of not needing to submit a claim but have confidence in having the coverage due to positive past experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bummed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem with this is it doesn’t take over until my TCL warranty goes away. So I paid for 5 years but will only get 4? Kinda crappy especially since TCL is hell to deal with and now I’m stuck with a defective TV until the warranty I paid for takes over.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced at full value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a five-year plan on my previous TV which went up unexpectedly. It took a couple weeks to have the TV looked at but they found it done. When they issued the replacement they gave me full value towards the new one. I actually upgraded my TV from the 50 inch switch died to a new 55 inch same brand for about 30 bucks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection plan..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we won't need to use this warranty but wanted to make sure we had it just in case.. I'm so tired of buying stuff they come with a 1 year warranty after the 1 year warranty they fall apart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift chritmas

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was interested in this product because of the price and the brand. I haven't had any problems for more than 6 years and it was a Christmas gift for father in-laws.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion not all items need a protection plan, but for a tv in my house, needed! Tv's are so light weight and the screens are more sensitive to a cats flying attack of images on screen, the "opps I missed " thrown balls or the backswing in sword play, and of course the accidental discharge of an airsoft gun's bb's. Then for the normal household ,things like surge protection, pixel loss, speaker crackling and now days the "Smart" portions of the tv. So I say yes to tv protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and set up. Amazing job. Wonderful guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to have protection for a tv with kids running around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have not had to use them but bought this with other high end purchases will surely ease your mind on things especially if you are buying items worth up to and past $200.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST ELECTRONICS REPAIR IN THE W

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT CUSTOMER SERVICE. EXCELLENT APP EXCELLENT EVERYTHING...

    I would recommend this to a friend