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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30741 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 30,741 reviews
  • Rated 5 out of 5 stars

    Geek squad 5 year service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me piece of mind for 5 years of my TV should have any issues. The price was very cost effective for the term I'm receiving. Very good deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. They are easy to talk to and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for any electronic devices , good prices for coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing definitely will be recommend! Also service was amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan Is WELL Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth buying the extra protection. Our $1000 TV had some issues and Geek Squad was very responsive, techs were very nice. In the end, we needed a new TV and we were within the protection plan requirements so we had it replaced... with a NEW TV, none of this refurbished nonsense. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite install is for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate and love the installers because they walk me through it explained everything to me and fixed and clean what they messed up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg where do I start i love my Pioneer tv I can play my ps5 and graphics are amazing I love how my movies is 4k I just love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ENSURANCE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have a little insurance and assurance when buying a pricy electronic item. It just eliminates the hassle of trying to go through the manufacturer for something that your local Best Buy can get done in a fraction of the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for high dollar items prone to break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated oled tv had burn in and techs came out and inspected the tv. A few hours later I received email saying they would replace tge tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never have to use it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the service before on an older TV. When that TV had a dead pixel they worked with me and allowed me to just replace it instead of having to wait for the TV to be sent off and wait for the factory to say it was unrepairable. Hoping if anything goes wrong this time I am treated the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I dont have to use...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the service before on an older TV. When that TV had a dead pixel they worked with me and allowed me to just replace it instead of having to wait for the TV to be sent off and wait for the factory to say it was unrepairable. Hoping if anything goes wrong this time I am treated the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def get the protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this particular Geek Squad protection plan yet, but I have confidence it'll pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Bargain In The Store.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a believer in having this extra protection. I have had to use the warranty to replace a tv in the past. There was no hesitation on the part of Best Buy to honor the warranty even close to the end date. You should definitely purchase this protection. I intend to go with the five-year warranty in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surge protector

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a basic protector but money well spent. Make sure you update your surge protection! We had an old protector that shorted out TWO tvs. We didnt know the first tv went out because of the old unit but we learned the hard way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have a service plan on your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these Geek Squad service agreements in the past. They stand behind their service agreements. I was able to replace a TV that did not live up to its advertisement. I was very grateful for the replacement TV. I am VERY happy that I purchased this service agreement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low price for the years of service protection ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with any questions that you may have. The plan is great to have because you don't have to worry about if something happens to it then it is covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t had to use the protection plan and hope I.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I f I ever need t use the protection plan it’s nice to know it’s there and well worth the money. I’ve checked out what other plans offer and this goes beyond all of them and it’s nice to know they stand behind their products like they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the backup of a team that can handle all electronics issues

    I would recommend this to a friend