Customer Ratings & Reviews

Always purchase Geek Squad protection. The best part of Geek Squad is when your device is not repairable, they will replace it with a current like device or cash you back to what you paid for it.

Great coverage! If anything happens for the next 5 years Best Buy will replace or fix my car radio.

If that's what you want, try the protection, but most Insignia TVs really don't require it (my personal opinion).

Love the game Ive been waiting for very realistic

The Geek Squad 5 Year Protection Plan provides me with an extra level of coverage and peace of mind when purchasing electronics from Best Buy. The protection plan covers a range of issues that can arise with your device, including hardware failures, accidental damage, and power surges. One of the biggest benefits of the Geek Squad 5 Year Protection Plan is its comprehensive coverage. The plan covers warranties that may not be covered by the manufacturer's warranty, including accidental damage. Geek Squad will either repair or replace your device, depending on the type and extent of the damage incurred. Additionally, the Geek Squad 5 Year Protection Plan offers free delivery, setup, and servicing in-store or at your home, adding more convenience for the customers. This means that you can easily get help in case you have any issues with your device or appliance within the 5-year timeframe. The Geek Squad 5 Year Protection Plan does come at an additional cost that varies depending on the item, but in case something goes wrong with your device, you can save money on repair or replacement services. Ultimately, adding a Geek Squad 5 Year Protection Plan can be a good investment for purchasers like myself who want to ensure that their product will remain in top condition throughout many years of use.

Got this for my outdoor tv due to weather conditions in Houston. I keep it covered when not in use

I love the extra feeling of protection with the geek squad plan. I don’t like that. You really don’t get a replacement TV, only your money back basically if you have a problem with the TV and it was an open box.

I hope I never need it but I feel good knowing I do.

I highly recommend Geek Squad protection with a major purchase. I feel much more comfortable knowing I’m protected and have Geek Squad to help if I need them.

The crystal UHD 4K TV is a great TV. The picture is bright vibrant excellent clarity. The smart TV functions are well displayed and easy to navigate. The HDMI cords connectors on the back of the TV are easy accessible. I was able to hook my soundbar up with no complications at all. His settings menu is easy to navigate. I would recommend The geek squad services and warranty when you buy your TV. Geek squad is helpful friendly. They help me navigate through problems with past items I purchased with ease greatly recommended

Always get the 5 year warranty. Always. Its worth it just in case you're tv takes a dive also the warranty covers remotes that stop working

The best thing was to get anything in bestbuy. I really liked my product and the customer service did the best and made me feel more comfortable.

happy to have the 2 year warranty as you never know

They do keep trying and trying and trying and trying, even if they never get it right so the guarantee is good if they had staff that knew how to do the work

I was looking to get a protection plan and didnt know who to go with but after searching discovered 5 year is the most coverage out there, so yeah I think so.

Our faithful tv screen went out and did not come back on. I chatted and called the protection plan and since the item was not able to be repaired it was refunded. The service is worth it completely!

When I bought my 50 inch Toshiba approximately 5-6 years ago I purchased the Geek Squad extended warranty. I don't normally purchase these warranty because most times it is just as cheap to buy a new replacement. I forgot about purchasing the warranty. At about 4 years I started noticing wide darker bands of color running from side to side along the top, bottom, and through the middle of the TV. I went to my Best Buy account on line to see how old the TV was and then found out I had the extended warranty. Originally Geek Squad was going to replace the entire panel but, the TV was no longer being produced. I was given a code and told to bring the TV to my local Best Buy and everything would be taken care of. Best Buy refunded me the entire purchase price of the TV including the sales tax. With that I was able to purchase a larger TV and yes I did purchase a Geek Squad extended warranty for the new TV. Unlike most places fortunately I didn't need the original purchase receipt. One of the smartest decisions I have made as far as extended warranties goes.

Great, fast and efficient service! Staff was very friendly and informative!

Geek Squad add on when buying a system a must. My LG TV quit after a year. Geek Squad replaced the TV and did the reinstallation. Worth the cost

5 year protection for my devices?!?!?!?!?!?!? Sign me up