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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30731 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 30,731 reviews
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protection for my devices?!?!?!?!?!?!? Sign me up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome warrenty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best warrenty ever! i get this every time i get a new tv it has saved me so much money for tv's breaking randomly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Man

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and Julian was a very nice man. Very respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully don't need to use it but good to know I have the protection for 5 years considering how often electronics tend to break early.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clarity of this TV and the sound is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greatest option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the extra!!! Had a speaker suddenly go out on me right before Super Bowl party

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting this for large purchases. I've never needed to use it. But it definitely is a peace of mind. I know people that have used it. I have a family member that Is a best buy manager and they fully recommend it as it does pay for itself most tye time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don’t buy an extended warranty but due that the tv is a fair condition item and open box I decided to secure the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product Just in case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is a really good product. I had an issue with a Sony TV and fortunately I had the five-year protection plan through Best Buy and they warranty the TV out for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a TV warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with a 5 year warranty on your bigger investment in your house. Have used Geek Squad previously and was happy with their customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 yrs and so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So mamy write recent reviews, well its been 3 years and the television is amazing. I absolutely love this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working like the day we purchased it 11/29/2018. Great TV!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool that is included. Honestly is helpful because not many Apple stores are nearby but sometimes I feel like I should just go to Apple instead. Also, some interactions I’ve had previously with the TV not the greatest customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guarantees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest service. They won't jerk you around trying to get paid for doing unnecessary repairs. The techs are knowledgeable. Although the products are good, they often fail after the manufacturer's warranty, which is a common practice (planned obsolescence). Geek Squad is there to honor and help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty and service for the price. Geek squad deliverd my tv to replace a faulty one after 2 years. They even removed and took the old tv with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100” Tv Wall Mounting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers were professional and knowledgable. Told exactly where I wanted the Tv and they were able to do exactly that. They were also cleaned their work area when they were done. Grest work guys. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service, I always get it on every purchase. Better be safe,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services is absolutely great and needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant speak on other warranties or services but definitely geek squad took care of me. Specifically Norman the tech i was lucky to get. This is a must have and it gives you a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad a must for OLED

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the extra cash for the protection especially on an OLED TV. Covers burn in!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job setting up my MacBook Air and making sure everything was running smoothly. The technician was knowledgeable and polite, and I felt confident my device was in good hands. The only downside was the wait time for my appointment, but once they arrived, the service was excellent. Overall, a reliable option if you want professional tech support

    I would recommend this to a friend