Customer Ratings & Reviews

A must to have with the technology today. I purchased it to be on the safe side.

I always have a great experience with the people at geek squad

Good purchase and value for a 2yr warrant is good.

But where is my code to use for my free 2 month apple tv subscription?!

Gotta have that peace of mind when it comes to any purchase you make.

A excellent way to secure my led tv and most of all the price.

The best warranty on the market hands down. I'll always purchase Geeksquad service with my products and has never let me down once. The customer service is excellent and i've never had one issue.

I bought the 5 year protection plan for my 2018 OLED TV purchase. That TV ended up with failures covered by the Geek Squad protection, and so Geek Squad replaced my TV with a latest model year version. I had paid the early adopter tax for the 2018 TV, and the protection of Geek Squad helped by basically getting me a new TV with next to no hassle on my end, and the value of the protection meant getting another 5 year protection for this new TV. Hopefully no issues with it, but if something does happen with the TV I'm satisfied that I'll be covered if something does happen. They came and installed it quickly and set it up for me. They also took great care to mind the space, so there was no issue with having them in the house. Not sure when I'd make such a purchase, if/when I ever buy large stuff that has a reasonable chance of failure, I'm getting Geek Squad protection again.

I love this, I use it as a monitor for my pc and it’s so nice and bright

They were nice and helpful when my TV screen went black. I tried for hours to reset it by unplugging it and waiting and plugging it back in to the power outlet. Nothing worked.

if there’s ever a problem within the five-year warranty if they can’t fix it or there is no part available they swap out the TV for a brand new one no problem the following year model you just have to pay for another five year warranty. Can’t say anything more better for Best Buy will still be a customer.

my tv is broken. I got right through to someone and got an appointment. very easy and I didnt have to do much. hope the repair or replace is this seamless.

Convenient, better to have it and not need it than need it and not have it.

The Geek Squad is the only way to go. So helpful you really need to purchase the protection. My last TV died at only one year old. I received full credit on my purchase price. Don't leave the store without it :)

It helps me trust that my 55’’ Pioneer TV will last the full 5 years if not more.

I always buy the five year Geek Squad protection because Best Buy honors it. Totally worth it.

I love the extra feeling of security, knowing my product is covered!

I like that, good service around the clock snd eith people with good experience snd customer focus

Always good to work with even though I've only had to have used the service once.

Had an issue with the TV 19 months after purchase. Geek squad will replace it. Glad I got the protection plan.