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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 30,816 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Use it almost daily. Recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great to have this support it really good when you have questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the geek squad come to my house on several occasions with different items over the years. And they are just great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great service. I really enjoyed my experience and am very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whosthewhatgamacallit! Say what!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not need a full service install, but prompt and curtious service on time and they called ahead. Good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service to have on TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our new LG TV. Hope to never use but other family have praised the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great would purchase again in future if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting, as it's reassuring to know that your product is in good hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service provided by GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service provided by the Geek Squad. Best Buy is my go to for all electronics. They provide great customer service, products and prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST OF THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best of the best had a comp to them previously They know the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are NO electronics purchased in my household without a Geek Squad protection. I have never been disappointed in the quality of service for ANY needs. There are NO stupid questions - they answer them and walk you through issues if possible. If not, they make an appointment for you to take you item in (or come to the house if necessary) to resolve the issue. Definitely worth the price...foolish not to add it to any large item you purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me decide on a TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was helped quickly and efficiently! This is why I always go to best buy for all of my electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel safe I have professionals that will work on my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another T= that broke and I didn’t purchase the protection so I am not making that mistake again. I always purchase it for all my son gaming gear and it is phenomenal. I get a replacement immediately with no hassle. It is so worth it

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Cindy! Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Geek Squad support. What can I really say other than they will help you. I got this as a way of extending the warranty on my new TV. Really this is a peace of mind service. Just payit once and then you're guaranteed 5 years of service on your purchase. It's just one less thing to worry about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great, helpful and very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad plan and I always make sure to buy from Best Buy in order to get the plan! Very easy to work with so far. I had a two year warranty on my fancy coffee maker, and when it broke. They literally refunded me right away to purchase another one. I bought this plan for my dishwasher as well, and for my three 70" TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found out after first purchase to add Geek. Works wonderful from home did not have to go into store for one of my devices. But did on computer problem and they solved the problem very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This very much helps a lot when you have big purchases. You need to protect your products at all times and geek. Squad protection is very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plans are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plans are the best never have trouble returning a defective item love this Best Buy plans.

    I would recommend this to a friend