Customer Ratings & Reviews

The guys were great!! I do have a question I forgot to ask. Can the solar remote be replaced with a battery remote? 2. Can I buy a solar remote that is bigger? Would appreciate if Matt or Jaime could answer those questions.

Anytime I need to use, I’ve had nothing but great service. I would recommend to anyone who has purchased appliances, computers, tv , games, etc to purchase a warranty .

I thought when I had it delivered they would set it up, but they can’t. I did it, wasn’t too bad. This TV was delivered because I had purchased a Insignia 55”, and thank goodness the 5 year extend warranty. It broke. Went black after one year. I haven’t had this TV a month, so far so good. Ask me in a year or two.

Highly recommended if they cant fix it they'll credit you and you can get the same item or better! pay the difference stepup and dont forget to continue the plan its Elite definitely top notch protection you should not go without.....

This helps to be be at peace as modern day televisions have softwares which generally gets messed up after a year. Also, generally usage of TV is very high and hence I would recommend 2 year top up to all especially my previous TV with other company not Samsung got messed up exactly after a year and I was out of warranty.

Great service. Good to have, hope to not need it but great to have.

It was an easy transaction. I went to the store with a printed sheet of the TV I want it. The salesperson only had to look on line and ordered it for me.

I mounted my tv by myself thank you geek squad. Huuurray

Excellent picture. Has all the apps needed to watch anything we want and with the service plan we know we will have a great tv for years to come should we run into problems

Honestly can’t go wrong with the Protecrion Plan and the Geek Squad!

Haven’t had to use it but glad to have it in case we should need it !

They took care of the needs very well. Very nice people.

Our previous tv (Vizio) used to jump and had a "squiggly" picture when the scenes changed in a show. It was about 1/2 the tv picture when it did this. Geek Squad came out and looked at the tv, replaced wires, replaced the mother board to no avail. They did everything they could, but the tv couldn't be fixed. Made it easier to return it for a new model. Very professional and worth the warranty price.

Fairly priced. I’ve read some goods and bass, but I haven’t used them yet.

Good expalanation for necessity of protection plan.

LOVE THE GEEK SQUAD 5 YEAR PROTECTION BECAUSE I PURCHASED A STOVE THAT HAD MULTIPLE ISSUES AND WAS REIMBURSED FOR MY TROUBLE. NORMALLY DONT PURCHASE PROTECTION BUT GOT BURNED BEFORE ON A WASHING MACHINE THAT WENT OUT AFTER TWO YEARS

Purchased the BB Geek Squad 5 year warranty as I purchased a new 65” LG G4 OLED.

It's inexpensive, and I like knowing that if something goes wrong there are capable people that will fix my products with great customer service.

This is definitely worth the price seeing how TVs these days are made with lights that can burn out quickly. So I have a peace of mind knowing that in the next five years I can get it fixed and not have to worry about it. Would definitely recommend getting this if you're going to buy any electronic especially TVs.

With the purchase of a large appliance, a 50" TV set fits right in there, I think it is prudent to acquire additional protection past what is the usual warranty on the item. Considering the sale price of this Samsung 50" TV set and the reasonable cost of an additional 5-years Geek Squad Protection Plan, it proved cost effective to include such protection in the purchase. Gives one more peace of mind in the years ahead.