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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30818 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 30,820 reviews
  • Rated 5 out of 5 stars

    Geek squad goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad , is a must have ! They are fast a reliable ! You gotta love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know that I have a service plan in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV FOR PRICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale. Great picture and decent sound. TV OS is a bit laggy but not unbearble. Great for watching Netflix, was super easy to sign into all my streaming apps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good TV, excellent service and customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great costomer service. They know what their doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is great because you don’t know when you could need to use it! I bought a TV and my son damaged the TV control and I had to use this guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary because large screens not reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first large screen TV developed an issue after only 3 years. It had to be replaced. The last two years, we had multiple visits from Geek Squad trying to keep TV working. Finally bought a new one and bought this program because large screens not as reliable and require more maintenance....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection behind your back. Easy to pay and apply protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FEEL AT EASE AND GREAT KNOWING I AM PROTECTED BY THE BEST TECHNICAL SUPPORT TEAM OUT THERE THANK YOU VERY MUCH AND VERY HIGHLY APPRECIATED!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an emergency purchase as my previous tv stopped working at about 7pm. Was able to get to Best Buy about 45 min before closing. Very happy with our new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Used the Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally do not purchase service warranties. As I was buying a new TV, I decided it would be a good idea. Thankfully I never had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Available if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still havent had to use my geeks squad extended protection, but its nice to know I have it available if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awww thank you so much you really made me the most happiest women ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my tv. A part was ordered by symptom over the phone. When I received the part a technician came out and installed the part. It did not repair the problem. The tv was actually replaced with a tv with a larger screen and better features than my set. I am completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the Security, BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh the peace that 5-years without having to worry about paying for television repairs brings. Replaced my 2015 Samsung with the 2020 Samsung because it’s screen was going bad. Wished I had bought this security back then, but I never thought I’d need it. I knew better when I bought the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great that this store provides this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is worth it when you buy often from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it just for peace of mind. Will probably never have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S90D 65’ TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is out of this world. Its colorful and crisp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it for bigger investments.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would suggest buying this coverage for expensive items such as TVs, laptops, cameras, etc. and for open box items. No need to buy it if you are pretty careful with your devices and if you are on budget, except for TVs which might give up at any time of its lifetime. Other devices might have a manufacturer's warranty, but if you can afford it, I would suggest still buy it for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth for peace of mind. You never know when a cat with knock down your new item.

    I would recommend this to a friend